This document is a manual designed to improve library services to young adults. Information is divided into three parts: (1) "Applying the Planning and Role Setting Process to Library Services for Young Adults"; (2) "Evaluating the Results: The Measurement Process"; and (3) "The Output Measures." Part 1 discusses the Public Library Association…

Describes the emerging position of electronic services librarian. Explains how the position was created to meet the demands of OPACs (online public access catalogs), computers and CD-ROMs, the Internet, and multimedia applications in academic libraries. Topics include the gap between user services librarians and technical specialists, hiring…

Discusses three major roles of the academic library reference department manager: managing reference personnel, including training, communication, performance evaluation, and conflict resolution; implementing new technologies, including assessment of users' needs; and leadership and planning for future changes, including strategic planning,…

Seven articles discuss the competencies needed by library and information science school graduates. Surveys of needed competencies are compared, a model of the information activities of a research library of the future is proposed, staffing and educational requirements are discussed, and a need for new philosophies of user services is suggested.…

Considers the future of academic libraries in five main areas: (1) funding; (2) buildings and space, including storage options for print and nonprint materials; (3) library materials, including electronic journals and monographs, video, computer software, government information, resource sharing, and workstations; (4) staff, including the roles of…

This theme issue presents eight articles that discuss managing changes in technical services in academic, research, and public libraries. Topics discussed include new technological products and services; personnel; budgeting; planning; online library systems; the relationship with public services; organizational structures; bibliographic access…

Discussion of cooperative educational programs explores the increasing interaction between college libraries and high school students and teachers. Strategies to assure success are suggested, including determining and planning for libraries' and students' needs; defining organizational structures; forming new communication structures; and holding…

Discusses the nature of support staff work in research libraries, changing authority structures, and the impact of technology on job responsibilities. A study considering work complexity, supervision, evaluation criteria, control and autonomy, and job satisfaction is reported. (17 references) (EA)

A study was conducted at the University of Southern Mississippi School of Library Science to quantitatively determine whether courses adequately addressed program goals and objectives. Results showed that service goals and librarianship were reasonably addressed, but research and management goals were addressed in few courses. The statement of…

Presents a checklist of skills for school librarians to use with library science student interns. Areas of skills addressed include selection of materials, cataloging, vertical files, preparation of materials for shelving, circulation, audiovisual and computer equipment and procedures, administration, physical arrangement, relations with staff and…

In today's electronic environment, government information librarians face new challenges, especially in the arena of quality public-service provision. Given the lack of clear guidelines that Federal Depository Library Program participants follow, and based upon suggested guidelines of reference-oriented literature, a new set of public services…

In the past, serial cancellations and storage decisions focused primarily on print resources. With the addition of electronic resources, librarians in large research institutions must now manage an integrated collection of both print and electronic formats. Explores the impact of electronic resources on decision decisions. Identifies criteria for…

Presents the perspectives of four public library administrators on sharing facilities with local schools, including benefits and problems. Topics include physical accommodations; intellectual freedom issues; security issues; management issues; costs and budgetary considerations; staffing; collection development policies; and the need for a…

Written by library professionals in the United States and Canada, this book examines issues affecting community college librarians in urban, rural, and suburban settings. The 10 articles included in the book are: (1) "Patterns of Excellence," by Rosanne Kalick, which reviews the history of community college libraries and discusses achieving…

This paper chronicles ongoing alterations to the organizational structure of the acquisitions department at Pennsylvania State University using the tenets of total quality management (TQM). The movement toward reorganizing for process improvement began in late 1992 when the associate dean of libraries called the acquisitions department together to…