This study analyzed CD-ROM searches in five science and engineering databases in an academic library. Results indicated that users were usually able to obtain results and print records but that few used more sophisticated techniques to refine their searches. It was concluded that instruction in CD-ROM database searching should be a high priority.…

Discusses the development of reference services in developing countries and describes some of the functions of libraries and information services. Topics discussed include meeting users' needs; criteria for the planning and organization of services; and technology, including electronic dictionaries, computerized community information files,…

Three articles discuss (1) networking of school and public libraries in Grosse Pointe, Michigan; (2) the Access Pennsylvania project that provides a CD-ROM union catalog of high school, public, academic, and special library collections in Pennsylvania; and (3) teaching online searching with Dialog's Classmate service in a high school library. (MES)

Describes a survey of CD-ROM users at the Pennsylvania State University library that was conducted to determine who the users were, which systems were most popular, how patrons perceived help available to them, and what types of instruction they wanted. Suggestions for improvements in service were also requested. (15 references) (LRW)

Six articles cover topics related to the impact of the Internet on reference services, including Internet's effect on communication between reference librarians; integrating the use of electronic resources with traditional reference duties; reference services and the virtual library; offering remote services; Internet instruction; and Internet…

Reviews the Senior Library Assistants course at Abubakar Tafawa Balewa University Library (Nigeria). The following six subject areas included in the curriculum are discussed: (1) libraries, information, and society; (2) collection development; (3) organization of library materials; (4) reader's services; (5) preservation; and (6) library…

Offers a model for choosing among CD-ROM, end user access, mediated online searching, or locally mounted files as alternatives for extending online catalogs and replacing printed indexes. Estimates of demand and comparisons of costs made at Trinity and Clemson Universities provide a quantitative framework for selection. (Contains four references.)…

Describes an evaluation of a CD-ROM wide-area network at the University of Pittsburgh libraries. Reference staff were interviewed on their use of and satisfaction with the network; student assistants were asked about the type and amount of user assistance they provide; and users were surveyed. Suggestions for future enhancements are offered.…

Twelve articles describe the impact of library technologies on reference services. Staff training, the academic librarian as teacher and information provider, decision-making models for planning reference services, patron database access options, management of reference services, systemwide electronic access, and the electronic library are among…

Presents an annotated bibliography of 40 recent scholarly and general works of interest to reference workers in university libraries. Topics areas covered include philosophy, religion, language, literature, architecture, economics, law, area studies, Russia and the Soviet Union, women's studies, and Christopher Columbus. New editions and…

Discusses the training of professional and paraprofessional staff who do reference work in public, academic, and school libraries. The source-centered teaching approach versus teaching the search process is discussed, user needs are considered, and the use of Dewey Decimal Classification to teach the organization of the collection is described.…

This issue contains 12 articles that present library perspectives on information literacy. Topics discussed include critical thinking and bibliographic instruction (BI); learning style theory and reference desk interviews; teaching information retrieval to end users; library instruction for faculty; cognitive authority; question formulation…

Discusses advances in microcomputer and optical technologies and how these technologies are being integrated into library reference work. Topics discussed include training of library reference staff; library bibliographic instruction; CD-ROMs; videodiscs; hypertext; bibliographies; library catalogs, including online catalogs; indexing and…

Examines visions of libraries in 23 science fiction novels aimed at young adult readers. Aspects of librarianship explored include physical environment or building; reference and user services; networking and data transfer; librarians; electronic publishing and material format; and copyright, user fees, and freedom of access to information.…

Examines the effect of information technology on library school curriculum, the role of reference librarians in public libraries, reference services, and user access to information. Identifies four limitations that may affect the service given by reference librarians: subject knowledge, language, cultural literacy, and logical inference…