A survey of curriculum centers in Illinois academic institutions found that a wide range of library services were offered to education faculty, staff, and students and that librarians were committed to the education community and the larger university. (EA)

Describes the Cleveland Free-Net, an information networking project of Case Western Reserve University and the Community Telecomputing Laboratory that provides electronic access to resources such as library catalog and reference services, government information, and health information to Cleveland's citizens. (EA)

Presents brief descriptions of 46 software programs designed to (1) help writers collaborate over a network; (2) help writers invent; (3) allow comment after critical reading; (4) help writers write research papers; (5) help writers analyze style/mechanics/usage; (6) offer on-line reference guides; (7) author multimedia courseware; and (8) assess…

Discussion of information management focuses on three main areas of activities and their interrelationship: (1) strategic, including establishing frameworks and principles of operations; (2) analytic, or research elements, including user needs assessment, data gathering, and data analysis; and (3) operational activities, including reference…

Discusses library resources for genealogical research, including bibliographies of family histories, guides to genealogical resources, periodicals, indexes, CD-ROM products, electronic bulletin boards, and nonprofit services. An annotated list of 13 titles for a basic collection is included. (MES)

Presents American Library Association guidelines for medical, legal, and business responses at general reference desks covering the role of the librarian, including interpretation, advice, confidentiality, and tact; sources, including currency and referrals; telephone or mail reference; and ethics. (MES)

Discusses networked information resources used by reference librarians in research libraries. Highlights include the NREN (National Research and Education Network); the Internet; network architecture; the national information infrastructure; the effect of electronic information on reference desk transactions; the changing nature of research; the…

Describes a feasibility study which focused on converting Japanese-American evacuation and relocation photographs to digital format for improved access and preservation. Problems and issues surrounding indexing the collection, the use of Library of Congress Subject Headings and authority files, and public service issues raised by a digital image…

This new column describes Internet and provides a guide to its resources for new users. The hierarchical organization of Internet is explained; library applications including cataloging, bibliographic instruction, government documents, interlibrary loan, reference, and serials are described; access to Internet is explained; common problems are…

Describes the importance of the Internet as an information resource for science and engineering librarians and outlines a strategy for introducing these resources to library school students enrolled in sci/tech literature and reference classes. Inclusion of Internet-based information can be accomplished by establishing student prerequisites,…

Discusses training for student assistants in academic libraries, reviews the literature on role playing, and describes "The Reference Game," a role-playing exercise used to train reference student assistants at Baylor University (Texas). Description notes participant roles, preparation, rules of the game, typical questions, and…

Reviews the literature on outcome-based education (OBE) and discusses its application in library instruction and reference service, particularly in the introduction of new information technologies. Suggests that an OBE approach in the planning stage can help determine if an information resource is beneficial to the users. (Author/LRW)

Focuses on the library service principles of multisensory thinking, respect for the question, and respect for the questioner as they relate to people with learning disabilities and all users. Discusses reading difficulties of people with dyslexia, along with audiotape and computer technologies that libraries can use. Presents approaches to the…

Focuses on the needs of students who choose distance learning for instruction. States that these students' information needs may or may not be the same as those who pursue their studies on campus and have ready access to the college library. Recommends some approaches to fulfilling these needs. (VWC)

Using a thorough analytical framework, this study characterizes the questioning behavior on a consumer health-related electronic list. Analysis examines the dedication of the list to questioning; pattern of question asking within a message; type of question; length of answer anticipated; subject of question; combination of type of question and…