Discusses accessing and using documents from international (intergovernmental) organizations. Profiles the United Nations, the European Union and other Intergovernmental Organizations (IGOs). Discusses the librarian as "Web detective," notes questions to focus on, and presents examples to demonstrate navigation of IGO sites. Lists basic…

Full-text services require more instruction and reference help than electronic bibliographic databases. To relieve pressure on reference staff, librarians at Pennsylvania State University developed weekly "Just-in-Time" demonstrations to help patrons learn how to use LEXIS-NEXIS. This article provides an overview of LEXIS-NEXIS and…

Discusses the role of the library in distance education and describes key elements of library services for distance education, including reference services; portfolio of nearby libraries or other resources; document delivery; databases; electronic journals; database of subject specialists; and electronic resources on the Web. (AEF)

Presents a way to model a large class of reference information based on a semantic network technique with embedded argumentation of the information provider. Shows by discussion of several alternatives that the approach is flexible enough to be adapted to different user and system requirements. (Author/AEF)

There are a number of Web-based Internet resources available in the performance arts, created by hobbyists, amateurs, professionals, and corporations for commercial and recreational purposes. Collected here are Internet sites in the areas of music, dance, film/cinema, and theater/drama that are useful when answering typical reference questions in…

Presents a selective annotated list of sports-related Web sites for reference use. Includes sports indexes/links; media sites (networks and periodicals); recreation sites; and professional organizations. (Author)

Presents an introduction to the Internet and the World Wide Web showing what they can provide for the biology teacher. Discusses how to get connected, how to avoid pitfalls, and how to maximize the benefits from a growing global information system. Includes pointers to useful and relevant Internet sites. (AIM)

Describes the Internet Public Library, developed at the University of Michigan's School of Information and Library Studies. Site highlights include the reference center; the reading room, which includes materials in full text; youth and teen services; professional information for librarians; links to Web search engines; a Multiuser Object Oriented…

Discussion of electronic library reference services focuses on an overview of the chief methodologies available for conducting assessments of electronic services. Highlights include quantitative measures and benchmarks, including equity and access; quality measures; behavioral aspects of quality, including librarian-patron interaction; and future…

Describes an Edinburgh-based research project that is exploring issues related to reference work in digital libraries, the role of reference librarians with remote access users, library networking, and collaborative reference work. User experiences and librarian work patterns are related to the design of a prototype Web-based network reference…

Describes the winner of the AASL (American Association of School Libraries) Information Technology Pathfinder Award for 2002 in the secondary category, the "Article Finder," a Web-based hyperguide to finding articles in the Lovett School (Georgia) library media center, a customized information portal highlighting the library's resources…

Discusses references collections in academic libraries and offers guidelines for placing materials in a reference collection that focus on their suitability for true reference functions and the expected frequency of use. Problems with poorly managed collections are discussed, and the importance of selection policies and weeding are emphasized. (37…

Discusses the use of CD-ROMs in library processing and public services units. Topics discussed include local area networks, workstations, network security, search software, disk operating systems (DOS), computer viruses, CD-ROM selection and acquisition, licensing, and standards. A sidebar lists current CD-ROM products appropriate for reference…

Eleven articles address issues relating to agricultural libraries and information, including background on agricultural libraries and information, trend management, document delivery, reference services, user needs and library services, collection development, technologies for international information management, information sources,…

Describes a study that used the Delphi technique to investigate the impact and likely potential of CD-ROM technology in Australian academic and special libraries. The areas of library applications examined include cataloging, reference work, archival storage, general development of CD-ROM hardware and software, and funding for CD-ROM products and…