In order to ascertain the extent to which undergraduate full-time and part-time students at Lake Forest College, Illinois, were aware of existing library reference services, a telephone interview of randomly selected students was conducted in spring 1982, using a revised questionnaire originally developed for a similar study at the University of…

Seventeen articles and reports published between 1982 and 1984 and cited in "Current Index to Journals in Education" and "Resources in Education" are listed in this bibliography on online services at the reference desk. Topics include interpersonal relations as a necessary part of the information transfer process; role of the…

The 15 papers in this collection discuss various aspects of computer use in libraries and several other aspects of library service not directly related to computers. Following an introduction and a list of officers, the papers are: (1) "Criminal Justice and Related Databases" (Kate E. Adams); (2) "Software and Hard Thought:…

This study of negotiation processes between users and librarians in typical reference situations describes association patterns and search procedures in the information transfer process in terms of theoretical approaches, design, analysis, and findings. The thinking-aloud technique of cognitive psychology was adopted to the project, which involved…

This report by the BRS (Bibliographic Retrieval Services) Committee, which was formed to identify costs and benefits of joining BRS, provides a summary of anticipated use of the BRS system and projected savings, and recommendations to the library on joining BRS. The majority of the report comprises seven appendices: (1) a comparison of search…

This evaluation of a program started in 1979 to provide information and referral services (I&R) through public libraries to minority groups offers recommendations to improve these services to underserved segments of the California population. Introductory materials provide a summary analysis and a history of the Minority Information Services…

The computer program described is written in BASIC and, although it was developed for use at Slippery Rock State College, it could be adapted easily for other libraries using Library of Congress classification and cataloging rules. The program uses simple sequences of instructions and explanations followed by questions. Branching is employed to…

This booklet, prepared as background information for the White House Conference, describes recent developments in providing learners' advisory services to adults beyond traditional school and college age. In particular, it focuses on the Woodbridge, New Jersey, Public Library, one of nine participating libraries in an Adult Independent Learner…

This study, which was conducted at the University of Quebec over a period of six months, focuses on four systems for online information retrieval that are available to users at the university and provide access to some of the same databases: BRS (Bibliographic Retrieval Services Inc.), CAN/OLE (Canadian On-Line Inquiry), Lockheed DIALOG, and…

Participants in a workshop on the ethics and problems of medical reference service in public libraries generally concluded that people have a right to information concerning health and librarians should rely on common sense in answering medical reference questions and refrain from interpretation and diagnosis. Presentations included a report on a…

Based on information provided primarily by two existing state-based information services, this handbook presents a clear, practical look at possible activities, procedures, and requirements of search services for educators. Descriptions of the two services that serve as models--Oklahoma's Sooner Exchange for Educational Knowledge (SEEK) and Texas'…

The proceedings of this meeting on online service administration comprise the three papers presented: one written by Helen G. Drinan concerning costing and budgeting for online information services; one by Robert McDermand on marketing, publicizing, and other service aspects of online searching; and one by Donna R. Dolan pertaining to the training…

The purpose of this study was to determine in what way the interpretation and implementation of the library educational commitment to adults changed between 1833 and 1956. Primary documents were the chief sources of data; however, because comprehensive documentation of the American Public Library movement did not begin until 1876, secondary…

Under funding from the National Science Foundation, the Institute of Library Research of the University of California (Los Angeles) has carried out a study of mechanized information services in the university library" The basic premise of the study is that magnetic tape data bases are becoming available from a variety of national sources and that…

This guide is a recapitulation of the substantive content of a one-and-a-half day course which was given before three groups of Federal scientists and engineers. The purpose of the course was to train and inform working scientists and engineers as to the most direct and efficient means of seeking and acquiring information. A problem-solving…