Seven issues of Fast Facts from the Library Research Service that cover information from libraries across Colorado are contained in this document. These issues focus on topics from various library sectors and include patron use of AskColorado (a statewide virtual reference service) and the rising use of online services, Colorado public library…

This paper discusses fee-based services in public libraries. The first section examines examples of charging for public library services in three countries: the United Kingdom, the Republic of Ireland; and New Zealand. The intention is to consider the circumstances in which charging was introduced, the public's response in terms of the effect on…

Ten law librarians, at one private and three academic law libraries, were studied to ascertain what types of reference services they provide to their patrons. The current model employed in public libraries today was used as the baseline against which to measure these legal reference services. This model employs five traditional categories of:…

This book of essays is a guide to help librarians in reference and/or collection development in the field of literature in English. Chapters fall into two broad sections: Resources and Collections, and Readers and Services. The first section includes six chapters: "The Nature of Library Collections" (William A. Wortman); "Retrospective Collection…

This paper describes the experiences of a recent change process that focused on the delivery of reference services at the University of Western Australia (UWA). UWA reference librarians felt that they could not fulfill all of their duties while working from the reference desk for a significant period of time each day; they wanted time away from…

A new Danish act regarding library service has initiated several projects in order to promote libraries and to provide library staff experience in using the Internet to communicate with end users. Most public Danish information is found on official World Wide Web sites, and there is a tendency to publish online versions instead of printed…

A two-week library unit of an introductory history course is profiled. The purpose of the unit is to familiarize the students with both the general and specialized resources available to them. (DH)

A file management system provides a powerful search tool for library reference groups. The system described produces current awareness and retrospective searches from diverse data bases. The same query language is used to interrogate all data bases in on-line or batch mode searches. (4 references) (Author/DH)

This is a three part listing of currently available bibliographies covering the multiethnic media. Included are bibliographic essays with criteria for selection; bibliographies listing material for children and young adults and sources of information about new materials. (71 references) (DH)

A simplified scheme for cataloging and classifying state and municipal documents is now in use at the State University of New York at Albany, employing double Cutter numbers to designate documents by state and agency. A consistent scheme for subject and state Cuttering makes possible both subject and agency approaches. (2 references) (Author/DH)

Discussion of growth trends involving use of new technology in the library (mainly computers and their devices) outlines recent advances in Canada, discusses current activities, and presents views of library functions 10 years from now. Issues and questions are presented and their impact on the library profession is discussed. (EJS)

Discussion of the scheduling procedures of librarians' hours at the reference desk at the Rutherford Humanities and Social Sciences Library, University of Alberta, highlights services provided, the preference table system, and manual scheduling versus computer scheduling. (EJS)

Describes reference and information services which special libraries may provide in serving clientele, including information services, bibliographic services, online search services, document delivery services, indexing services, abstracting services, publishing and alerting services, translation services, newspaper clipping services, and records…

Discusses trade-off analysis, a data collection method with conjoint measurement technique in which respondents rank order a matrix of pairs of levels of specific attributes, and gives examples for use in determining library users' perceptions of relative utility of completeness of information versus cost of a search. Twelve sources are cited.…

Reviews the Guidelines for the Education of Library Technicians approved by the Canadian Library Association Council in November 1981. The background and formulation of the guidelines, the functions addressed by the guidelines, the role of the library technician in the library environment, and career advancement for library technicians are…