Description of the way in which some essential features of pathfinders have been incorporated in the online library catalog at Lehigh University discusses factors involved in record design, provides examples of records used with a GEAC Integrated Library System, and suggests several ways of implementing pathfinder records online. (CDD)

Discusses optical disc (CD-ROM and videodisc) reference sources in terms of: (1) databases; (2) system characteristics; (3) end-user searching; (4) education and training requirements; (5) staffing; (6) costs; and (7) funding. Areas for further research are identified and new roles suggested for the librarian in the electronic age. (34 references)…

This study examined whether reference questions based on the text-linguistic structure of scientific literature would enable users to express their information needs effectively. Subjects with similar levels of topic familiarity completed online search forms that used open, bibliographic, or (text-linguistic) structural questions. Questions based…

Reports on a study of the information-seeking behavior of users of Infotrac, OCLC, Newsbank Electronic Index, and LS/2 at the Bowling Green State University Libraries. Following a brief description of the data gathered by interviews, a model for library user education that considers automated information retrieval is presented. (2 references) (MES)

Describes the patrons of and typical research projects conducted at the Huntington Library in San Marino, California, as well as the role of the library, including research services and grants, library collections, and assistance to researchers beyond the library setting. (CLB)

Discusses high school library policies and services that reflect the needs of students, including: collections that include computer programs, audio and videocassettes; access to information by students; and information and reference services offered to students. (CLB)

Several reference librarians respond to the Hernon and McClure study on the accuracy of library reference services. Highlights include problems with the methodology used (unobtrusive observation), and performance factors not addressed by the study. Comments by Hernon and McClure address these responses and ways to improve reference services are…

This review of the literature discusses the image of librarians in popular culture, the importance of projecting a clear and positive image of reference librarians and their work to encourage users to seek reference help, and ways to improve users' understanding and image of librarians. (25 references) (Author/CLB)

Describes how the Swift-Current Comprehensive High School (Saskatchewan) library computerized to create an online catalog, provide access to remote databases, and acquire CD-ROM reference systems. Objectives, hardware and software selection and costs, implementation, and evaluation are discussed. Seven references are listed, and a directory of…

Describes a study that compared the quality of reference services provided by reference librarians and paraprofessionals, using patron satisfaction as the measure of success. Factors associated with satisfactory service are identified, and suggestions for the effective use of paraprofessional staff are presented. (4 references) (CLB)

Proposes the integration of microforms with government publications as a logical administrative home for these two collections because of similarities in format, type of reference service and bibliographic access, and subject content. Staffing, level of service, equipment, and location and arrangement of the area for optimal public service are…

A survey of public and academic libraries conducted to obtain information on length of reference desk shifts and proportion of the reference librarian's time spent at the desk found the two-hour weekday shift to be the most common, and that librarians typically work 7 to 21 hours per week at the desk. (EM)

Addresses importance of online databases as part of library reference collection and focuses on bibliographic databases (ready reference, print versus online migration, bibliographic utilities); selection/evaluation of online databases (vendor selection, individual databases); full-text databases; numeric databases; end-user searching; and use of…

Presents results of managerial rotation program (librarians take turns on two-year cycle serving as department head) in medium-sized academic library reference department. An assessment of both the advantages and disadvantages of such a plan examines impact of this innovative and collegial management technique on staff, library, and patrons. (7…

Describes the introduction of an online searching service at the Phillips Memorial Library, Providence College (Rhode Island). Highlights include the acquisition of a microcomputer, vendor choice, cost considerations, setting up the workstation and establishing procedures, search sessions, and benefits to all elements of college community. Twelve…