Designed to meet the information needs of students and to support curricula, planning, programs, and faculty and administrator research, the reference desk services described include: (1) assistance and instruction in locating and using library materials, (2) assessing interlibrary loan service for patrons and supplying other libraries with…

This report describes the use of videotaped lectures in the undergraduate library instruction program at the University of Nebraska at Omaha Library, outlines the structure of the program, and reviews the process of producing library-specific videotapes. The results of an informal survey to compare the videotape method of presentation with a…

Recommendations formulated by the New Jersey Library Association for its public library system are intended to help identify problems, provide a framework for further discussion and contribute to the continuing study of the New Jersey Library Network. Since the enactment of the State Library Aid Act of 1967, a network of 25 area reference…

The Congressional Research Service, founded in 1914, is staffed by 542 research specialists who provide information services solely to the legislative function of the United States Government. The Congressional Reference Division and seven subject divisions--American Law Division, Economic Division, Education and Public Welfare Division,…

This paper discusses the need and provides guidelines for the preparation of policy statements on reference collection development for academic libraries. Policy elements recommended for inclusion are statements on collection objectives, collection scope, physical size, types of material, selector roles, removal procedures, and interdepartmental…

This investigation of a methodology for evaluating the reference effectiveness of academic libraries in New South Wales tests the answering of questions with a set of 10 questions seeking general background information on a range of topics. Student volunteers pose the questions by unobtrusive methods to reference staff at three college libraries.…

This report describes a survey conducted by the University of California at Santa Barbara (UCSB) in which a questionnaire was sent to 101 research libraries in order to determine what their policies and practices were with respect to the promotion of user-access to online computerized bibliographic database services. Sixty usable responses were…

Presented are proceedings and related documents of a workshop on alternative energy resources which was held in April, 1980. This information is intended to bring reference librarians up to date on alternative energy technologies and available reference materials to which library patrons may be directed. Among the speeches included are those…

This 2-part report describes the present scope of the University of Cincinnati Central Library bibliographic database retrieval service. The first section discusses searcher training, records maintenance, search aids, expansion of database service, searcher time, user satisfaction, and promotion. The second presents statistical data related to…

A 3-month trial of the Dearborn Area Libraries Infopass System (DALIS), a local library cooperative program coordinating the reference services of six libraries (special, public, and academic), suggests that further study is warranted to develop cost benefit data. Processes found to be of most importance for success in the multi-type library…

This paper describes the experimental implementation of BIROS (Bibliographical Information Retrieval Online Service) in the Lancashire Public Library. The project is designed to provide information on the potential use of an online service for the general public, with particular regard to professional and technical users; the implications for…

On March 31, 1978, over 70 administrators of libraries, library staff members, and network representatives from all types and sizes of libraries in all areas of Wisconsin participated in a workshop to investigate alternative structures for providing interlibrary loan and reference referral services at the state and area levels. These proceedings…

Extra-library information services are helping libraries find solutions to the problems created by the changes in the information environment, the demand for current information, and the media by which the knowledge is distributed. There are three types of these services: (1) document handling systems, (2) data handling systems, and (3)…

The reference interview is one of the most delicate operations of the reference librarian. This report, which provides a review of the literature, touches on several major topics: (1) conflicts in communication initiated by lack of adequate client knowledge of the depth of the collection and reference tools available, lack of ease in formulating…

Designed for use at the local level, this manual gives instructions for indexing newspapers and newsletters. Rules and procedures are given for deciding what kinds of information to index and what to avoid; storing and preserving the newspaper; reading and marking the paper; preparing cards, card sets, continuation cards, and cross references;…