A common recommendation in critiques of datafication in education is for greater conversation between the two sides of the (critical) divide -- what might be characterised as sceptical social scientists and (supposedly) more technically-minded and enthusiastic data scientists. This article takes the form of a dialogue between two academics…

Graduate student enrollment has become increasingly important for universities. At the same time, competition for graduate students has increased, and the way those students search for programs of study has changed dramatically in the digital era. How can your program adapt and reach its graduate enrollment goals? This benchmark survey report…

What role might storytelling play both as a component of the English curriculum and as a way of re-envisioning what we do as English teachers? The following story asks questions about storytelling in the English classroom, its fit with current theory and practice, and its role in a contemporary world. Live Bodies is a fiction. None of the…

Texting is a widespread mode of communication and libraries are experimenting with it to interact with users. This article presents the results of a study on virtual reference service. The authors seek to determine whether or not the texting service is filling a different information need than chat and email by examining the level of difficulty…

Providing timely nudges to students has been shown to improve engagement and persistence in tertiary education. However, many studies focus on small-scale pilots rather than institution-wide initiatives. This article assesses the impact of a pan-institution Early Alert System at the University of Canterbury that utilises nudging when students are…

As universities offer more flexible delivery options there are parallel concerns about increasing levels of engagement. Withdrawal and disconnection from study is most common during the first year of university as students experience social, cultural and financial adjustments and attempt to understand the nuances of academic learning. This article…

Purpose: The purpose of this mixed methods study was to explore and describe the communication technologies that community college students perceive are effective ways to receive information from their college. A secondary purpose was to explore and describe communication technology channels students perceive would be effective ways to receive…

College outreach efforts are sometimes received as nuisances, or worse, as maddening spam and junk email. New digital technologies and data-driven targeting innovations are reducing the amount of paper materials distributed, yet they are not reducing the oversaturation experienced by many prospective students. Colleges use Search and Encoura to…

Quality supervision of teacher candidates during field placements can be a challenge for many university supervisors, particularly given time required for travel, locating an appropriate setting, and identifying effective ways to support teacher candidates in their implementation of evidence-based practices. One effective way to support teacher…

Predictive analytics has taken higher education by storm, with its promise of closing equity gaps, raising student retention rates, and increasing tuition revenue by keeping students enrolled. Many colleges and universities have made an investment in predictive analytics for student success initiatives, and even more are looking into implementing,…

The response of most universities to the Coronavirus disease (COVID-19) pandemic was Online Distance Teaching (ODT), which was a new experience for many educators and students. The aim of the study was to investigate the response of university teachers to ODT. A questionnaire was sent to all university teachers (N = 914). We received 290 usable…

In many countries today, there is emphasis on teachers' interaction with parents. Also, parents are expected to be involved in their children's schooling. Teacher education, however, has been criticized for not preparing the prospective teachers sufficiently for the task. International studies have found on the one hand that digital technology…

FirstVoices is a technology-centered organization that works with forty-seven Indigenous language communities around British Columbia. One of its top priorities is providing high-quality technical assistance as well as accessible annual training sessions for the platform. This requires nuanced systems of support and adaptability within the methods…

Anecdotal reports have arisen regarding gender bias in electronic communication on college campuses. In an experiment designed to test language use in different gender contexts, participants were asked to compose an email to a professor whose gender had been experimentally manipulated. Female students, but not male students, displayed lower…

In this qualitative study, we designed an online mentoring program to complement school-based mentoring to enrich the quality of existing mentoring experiences and explored the impact of this project on the professional development of 12 EFL pre-service teachers in an English-medium university in Turkey and six qualified English teachers.…