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ERIC Number: EJ1484655
Record Type: Journal
Publication Date: 2025
Pages: 24
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0884-1241
EISSN: EISSN-1540-7144
Available Date: 0000-00-00
An Exploratory Approach of the Association between Integrated Marketing Communication and Business Performance in Higher Education Institutions
Janire Gordon-Isasi1,2; Lorea Narvaiza2; Juan José Gibaja2
Journal of Marketing for Higher Education, v35 n1 p80-103 2025
Integrated marketing communication (IMC) has attracted growing interest from scholars. In recent years, they have emphasised the need to apply IMC to all organisations and assess their business performance. Echoing this line of thought, this exploratory paper analyses the interrelationship between the level of IMC adopted and business performance in higher education institutions (HEIs). The methodology used is linear regressions and CART trees to test the proposed hypotheses. Results show a positive association between the degree to which IMC is adopted and business performance on three levels (institutional, faculty, and master's). This paper makes several contributions. First, we propose three scales that measure the business performance of HEIs, their faculties, and their master's degrees. Second, we assess the relationships between IMC and business performance on three distinct levels in higher education (HE) in a non-English speaking European country. Third, we take into account two different perspectives: those of managers and academics. Finally, our discussion highlights that universities should strive to achieve the highest level of IMC because this is positively associated with their performance in terms of sales, branding, and satisfaction.
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Spain
Grant or Contract Numbers: N/A
Author Affiliations: 1Faculty of Economics and Business Sciences, Innovation and Entrepreneurship, University of Deusto, Bilbao, Spain; 2Marketing and Quantitative Methods, University of Deusto – San Sebastian Campus, San Sebastian, Spain