The purpose of this study is to explore systems users' behavior on IS under the various circumstances (e.g., email usage and malware threats, online communication at the individual level, and IS usage in organizations). Specifically, the first essay develops a method for analyzing and predicting the impact category of malicious code, particularly…

Deliberative democracy has been promoted as a way improving legitimacy and political equality in policy debates. This dissertation seeks to understand how deliberation takes place within the intersection of two unique spaces: dialogue among members of regional civil society groups and communication in online fora. The motivation for this research…

Although much as been written about information technologies and politics, less is known about how information is handled in congressional personal offices. What happens when a constituent sends an email to their Congressman? How does a Senator get information about the pros and cons of a proposed bill? A study was conducted to understand the…

Purpose: This study aims to examine the ICT skills needed by a fresh accounting graduate when first joining a tax firm; to find out usage of electronic tax (e-tax) applications in tax practice; to assess the rating of senior tax practitioners on fresh graduates' ICT and e-tax applications skills; and to solicit tax practitioners' opinion regarding…

Dialogue is "at the heart of the e-learning experience" (Littleton & Whitelock 2004, p.173). It is the means to building mutual understanding, encouraging the construction of personal meaning and ensuring engagement. Inquiry requires dialogue. If we value processes of inquiry, then it is at our peril that we ignore the complex issues and aspects…

Within the last 12 years, email has emerged as the most commonly used form of written communication in the corporate workplace. Several factors have contributed to the widespread use of email. This form of communication is generally rapid, is more economical than distributing or mailing printed documents, and permits simultaneous communication…

Web 2.0 has made information more accessible and offers opportunities to make library resources more visible. This article presents several strategies for incorporating libraries and library resources into Web sites and course management systems. The tools presented are appropriate for many types of libraries and work with most Web-based systems.…

Few inquiries have investigated master's students in education as they mentor preservice teachers. In this embedded case study I explored the professional development of 15 master's students as they mentored 35 preservice teachers for eight weeks in a summer literacy camp. Data sources were e-mail exchanges, written reports, and transcriptions…

The purpose of this study was to investigate the use of symbolic expressions (e.g., "BTW," "LOL," "UR") in an SMS text messaging corpus consisting of over 10,000 text messages. More specifically, the purpose was to determine, not only how frequently these symbolic expressions are used, but how they are utilized in terms of the language functions…

This study investigates the effect of the presentation of social network diagrams on virtual team members' interaction behavior via e-mail. E-mail transaction data from 22 software developers in a Korean IT company was analyzed and depicted as diagrams by social network analysis (SNA), and presented to the members as an intervention. Results…

We've all gotten them--the student emails that make you question your decision to get into this profession. The title of this column says it all. If we want students to meet our expectations, we must give them instruction on what we expect. Technology should be used to help us meet our academic goals, not just to cater to students' love of…

Email is now commonplace in the university environment, but little research has addressed the impact of this technology on the work-life experiences of Teaching Assistants (TAs). These workers are of interest as they are typically responsible for most day-to-day, routine interaction with undergraduates, for ensuring students understand lectures…

Mobile-assisted language learning (MALL) can augment second language teaching and learning by taking it into the real world. Authentic communicative situations in conjunction with the cultural artefacts and metalinguistic clues offered by the context can promote active learning; however, as respondents of the study presented in this chapter…

This study examines how novice foreign language (FL) writers develop their genre awareness, linguistic knowledge, and writing competence in a genre-based writing course that incorporates email-writing tasks. To define genre, the study draws on systemic functional linguistics (SFL) that sees language as a resource for making meaning in a particular…

Everyone knows that lack of internet access can reinforce the social and economic disadvantages already facing some older people. Recognising the divisive nature of digital exclusion, the government has invested 2.8 million British Pounds in Get Digital, a project that will enable sheltered housing residents to develop computer and internet…