The purpose of this study was to identify attitudes of public librarians toward the marketing of library services and relate these attitudes to selected independent variables. A questionnaire was mailed to individual members of the New Jersey Library Association. Although most of the respondents had generally positive attitudes toward library…

A decade after passage of the Government Printing Office Electronic Information Access Enhancement Act of 1993, a pilot study at the University of Arizona examined the impact of one selective depository library's decision to select, whenever possible, Web-based government information instead of tangible formats such as print and microfiche. The…

Although the current focus of library consortia has been their role as buying clubs, technology has opened up other important roles as well. One of these is a radical reassessment of physical resource sharing--increasing the ease, speed, popularity, and cost efficiency of the traditional interlibrary loan function. A case study of patron-initiated…

Online course syllabi provide a convenient source of information about library use. This article discusses the strategies used to retrieve syllabi, analyze library use, and develop new opportunities to collaborate with faculty. A new Web-based service was developed to pull course- and library-related materials into a convenient package.

Soon after AskALibrarian, Florida's Statewide Virtual Reference Desk, began to offer Chat Reference to the public in 2003, a Quality Assurance Workgroup was established to ensure that the service patrons received would be friendly, accurate, and adequate. To make certain that best practices were used in answering the real time questions, two…

Based on user lookups, "Merriam-Webster Online "proclaimed "Blog" the word of the year for 2004. Distance librarianship, until mid-way through 2004, was a subject that was underrepresented in the blogosphere. The inception of a blog called "The Distant Librarian: Comments on the World of Distance Librarianship" is chronicled in this article, along…

This article reports on one aspect of a Laser Foundation-funded research project that tested different models of e-book delivery and offered guidelines for developing e-book collections in UK public libraries. An e-book collection was offered to library users (primarily, users relying on a mobile library service) on Personal Digital Assistant…

Corporations employ data mining to analyze operations, find trends in recorded information, and look for new opportunities. Libraries are no different. Librarians manage large stores of data--about collections and usage, for example--and they also want to analyze this data to serve their users better. Analysts use data mining to query a data…

Free library service is a component of the foundations of democracy, citizenship, economic and social development, scholarship and education, in progressive societies. The evolution of libraries for people who are blind or vision impaired is briefly discussed and an innovative project, a talking book and daily newspaper delivery system that…

Google's extraordinary success is usually attributed to innovative technology and new business models. By contrast, this paper argues that Google's success is mostly due to its adoption of certain library values. First, Google has refused to adopt the standard practices of the search engine business, practices that compromised service to the user…

Struggling readers exist in every school. As long as there are readers, there will be students who struggle and find reading a challenge. Helping struggling readers to read, comprehend, and enjoy print should be an essential task for library media specialists and teachers in all subjects since reading involves such a wide variety of materials:…

More than 100 colleges and universities have arranged to give people using the Google Scholar search engine on their campuses more-direct access to library materials. Google Scholar is a free tool that searches scholarly materials on the Web and in academic databases. The new arrangements essentially let Google know which online databases the…

UCLA, which has one of the top 10 research libraries in the country, has been using Taos software since 1996. However in 2001, Sirsi Corp. announced that it was freezing development on Taos software. As the associate university librarian for information technology at UCLA, the author relates that it was his responsibility to lead the way through…

The Saint Paul Public Library and its Friends collaborated to create an identity program as part of its public relations efforts. The work started with a team made up of the library's key administrators and its Public Relations and Communications office, plus Friends' staff and the Friends Board's Public Awareness Committee. In this article, the…

In this report, the authors describe results of a nationwide census of institutional repositories in U.S. academic institutions. The census is one of several activities of the MIRACLE Project, an Institute of Museum and Library Services (IMLS)-funded research program based at the University of Michigan. The acronym MIRACLE means "Making…