A pilot study at the University of Arizona library reports improvement in verification of questionable citations by using RLIN and OCLC as reference tools in place of print sources. A further full-scale study is planned. (RAA)

Discusses the results of an analysis of the reference process in which behavioral outcomes were distinguished from the causal factors that inhibit the delivery of reference service. Data on reference services in 16 libraries are analyzed and presented in five figures and three tables. A 26-item reference list is included. (JL)

Seven commentators review the development and current status of undergraduate libraries, and speculate on their future direction. They are Irene Hoadley, Texas A&M; Judith Harwood, Southern Illinois; Kenneth Toombs, South Carolina; Sheila Laidlaw, Toronto; G. A. Rudolph, Nebraska; Shelley Phipps, Arizona; and Frank Rodgers of Miami University.…

Reports on a five year study of 82 large academic libraries which found that both interlibrary loan lending and borrowing are correlated to collection size. (RBF)

Discusses the efforts made to develop and initiate service to handicapped persons in a public library, including descriptions of in-house and outreach programs, as well as several machines which make information and services more accessible to the deaf and blind. (CHC)

Discusses the effectiveness of nonbook activities as a public service or in support for other services in the public library, and describes the programing activities of the Logan Square branch of the Chicago Public Library. Ten references are listed. (CHC)

Discusses the role of the special library in an organization in terms of communication, awareness of the marketplace, and relationship to management. The need for good reporting practices that document examples of the library's contribution to the organization is emphasized. Six references are cited. (CHC)

Presents a model for establishing a conservation program in a library. A preliminary discussion of conservation strategies and the committee approach is followed by a list of tasks; for each task the purpose and goals are briefly explained, and some bibliographic citations are provided, with works chosen for their currency and usefulness.…

Demonstrates the application of a marketing technique, conjoint analysis, to the measurement of users' preferences for service patterns in an academic library. Eight references are cited. (FM)

Describes the DOBIS/LIBIS system and its capabilities for automated management of individual libraries and library networks. DOBIS/LIBIS is an integrated, interactive system that includes the major library functions of searching, cataloging, circulation, and acquisitions processing for a network of libraries. (Author/RAA)

Describes a user-oriented model for setting priorities for services in a medium-size scientific/technical research library. A survey of the research staffs of three organizations regarding their conception of library priorities is compared with the budgets and opinions of the three library directors. The questionnaire used is included. (Author/JD)

Describes an orientation tour allowing library staff to work together in introducing large numbers of students to library services and facilities. Groups of students move through a series of five stations in an hour's tour with a minimum of congestion and traffic. (Author/RAA)

The results of an experiment on the usefulness of closed circuit television (CCTV) for 106 partially sighted visitors to a library in Copenhagen, Denmark, is presented. A large percentage of participants who had been unable to read before the experiment found that they could read with CCTV. (Author)

Describes a Junior High School project which began as a class project, a children's library story-theater using short plays with familiar storybook and contemporary characters, and original music. Students were involved in all stages of production and performance. (JMF)

Evaluates a cooperative venture in interlibrary lending of periodicals planned and executed by ten midwestern colleges. The study traces the consortium's history from 1967 to the present, describing successes and problems. (RAA)