Purpose: This paper aims to report on the design and creation of a knowledge management course aimed at facilitating student creation and use of social interactive learning tools for enhanced learning. Design/methodology/approach: The era of social media and web 2.0 has enabled a bottom-up collaborative approach and new ways to publish work on the…

Purpose: The purpose of this paper is to examine the ways in which the small firm's external relationships influence its approach to formal training and training providers. Design/methodology/approach: A qualitative approach was adopted, involving semi-structured interviews with senior managers, in 25 small firms in South Wales. These interviews…

The author, an elementary teacher, used an online message board and wikis to engage students in literature discussions and to deepen their understanding of and interest in the books they were reading. Her students were much more motivated to read and discuss books using the online tools.

Models of user generated content (UGC) creation such as Facebook, MySpace, and YouTube are facing robust growth accelerated by the adoption of Web 2.0 technologies and standards. These business models offer a fascinating avenue for exploring the role of social influence online. This dissertation is motivated by the success of YouTube, which is…

Ethnographic and interview data from a long-term study of "NetU," a wired community and college, are used to investigate the effects of computer-mediated communication on social relationships. During the course of this research "LAN" residents of NetU are compared with a similar group of non-LAN residents who lived in the same neighborhood, but…

Social media have the potential to improve educational opportunities for high school students, but also present legal and policy challenges for public school principals. Those were among opinions expressed in the 2010 Principals' Partnership Poll. The most frequently-cited request by the 306 respondents was help in integrating social media into…

This study aimed to develop a scale to investigate cybervictimization among the members of an online social utility. Eight hundred ninety-six participants were recruited with a 36-item web-based survey, which was developed through literature review and expert opinions. The dataset was used for an exploratory factor analysis. After dysfunctional…

The use of social media is a phenomenon that is changing the way people communicate. Along with the Internet, social media provide unparalleled opportunity for schools to interact with students, families and community. They also provide incredible resources for improving curricular experiences and improving instruction. Because the growth of…

It's the end of an era in alumni relations. For many alumni associations, events and programs continue to have declining attendance and participation while the costs of offering them continue to increase. Social networking sites, YouTube, podcasts, and other Web 2.0 tools offer new ways to communicate with alumni, not to mention new ways for…

Transient populations, cultural diversity, language barriers, competing loyalties, and geographic separation are just some of the challenges international schools face in communicating and connecting with their alumni. And these issues are not going to get any easier as the sector grows. Communicating effectively with large, diverse groups of…

This paper explores the phenomenon of cyberbullying. The argument here is that, although there is a case for sanctions, schools also have a critical role to play in preventing and reducing cyberbullying through a process of awareness-raising, the education of the emotions and active participation of children and young people themselves.

Customer service is at the core of everything librarians do in libraries. They strive to create positive customer relationships and to provide added value to the library services offered to their patrons. Emerging technologies offer opportunities for creative integration with library services. Staff should be encouraged to explore, learn, and…

The 21st century workplace is being shaped by ever-changing technological innovations, shifting demographic patterns, globalization and power shifts, in addition to different economic players such as policymakers, employers, education and training institutions that shape the quality of the future workforce. In today's work environment,…

Purpose: This study aimed to compare cell phone use (both oral and text-based) by adolescents with and without specific language impairment (SLI) and examine the extent to which language and social factors affect frequency of use. Method: Both interview and diary methods were used to compare oral and text-based communication using cell phones by…

Organizational learning contributes to organizational performance. One research question that remains inadequately explained is how learning occurs. Can it be explained by using the acquisition or participation perspectives? Or is there a need for some other view? This paper suggests that learning networks form an important learning environment…