This study examines persistence narratives of female immigrants in three public library literacy programs. The narrative analysis method was used. Transcripts of student interviews and biographical portraits were read, and incidents, images, events, and statements concerning persistence supports and barriers, literacy, and language learning were…

This guide discusses the use of the World Wide Web for library reference service. Part 1, "Ready Reference on the Web: Resources for Patrons," contains chapters on searching and meta-searching the Internet, using the Web to find people, news on the Internet, quality reference resources on the Web, Internet sites for kids, free full-text…

This paper discusses the role of XML in library information systems at three major levels: as are presentation language that enables the transport of bibliographic data in a way that is technologically independent and universally understood across systems and domains; as a language that enables the specification of complex validation rules…

The basic ideas of the project described in this paper are to establish Internet connections to libraries in developing countries, to give access to information and to organize training of staff. Technical solutions with radio and microwave Internet connections have been established. Access to on-line journals has been established by the PERI…

This long range plan for the Montana State Library begins with an introduction that covers history, past planning activities, the planning process, ongoing planning, evaluation, demographic characteristics that influence the library services population, employment and education, income, taxes, needs of Montana libraries, needs of all libraries,…

This manual is intended to help library staff maximize their work by providing information and references to many of the "frequently asked questions." There are two parts to the manual. The "Overview" is an introduction to school librarianship in Alaska that discusses putting school libraries in perspective; managing the school…

The projects collected in this book represent a wide cross section of the way microcomputers are used in libraries. Each project description includes organization and contact information, hardware and software used, cost and project length estimates, and Web or print references when available. Projects come from academic and public libraries,…

The presence of Siberian and Far Eastern libraries on the Internet has become the reality of today. Joining this community, they solve at least two main problems--those of rational use of World Wide Web resources and those of providing access to their own products. There is a system of fixing documentary streams disclosing regional problems. Each…

This paper presents the results of a survey that investigated which countries follow the United Nations recommendations by having a national policy for library services to visually impaired and other print handicapped children. Questionnaires were distributed to the 78 members of the IFLA (International Federation of Library Associations and…

Provides an overview of knowledge management and benchmarking, including the benefits and methods of benchmarking (e.g., competitive, cooperative, collaborative, and internal benchmarking). Arthur Andersen's KMAT (Knowledge Management Assessment Tool) is described. The KMAT is a collaborative benchmarking tool, designed to help organizations make…

This paper traces the expansion of the Internet into Russian and Commonwealth of Independent States (CIS) libraries from basic access to the development of World Wide Web (WWW) servers. An analysis of the most representative groups of library WWW-servers arranged by projects, by corporate library network, or by geographical characteristics is…

The questions of how and to what extent the changing information environment has influenced the concept of the national bibliography were addressed at the conference, "The National Bibliography in a Changing Information Environment," held in Estonia in October, 2000. The National Library of Estonia, organizer of the conference, invited…

This paper discusses the experiences of the Research Department of the Italian Chamber of Deputies over the past few years. The first section describes the origin of the department in the 1970s, including political factors, basic organizational features, and the salient features of the department's activity. The second section addresses the…

The Utah State Library Division conducted an evaluation of its participation in the Library Services and Technology Act (LSTA). The evaluation plan determined by the Utah State Library Division used two approaches designed to examine issues and achievements related to LSTA: focus groups and a statewide survey. Utah State University (USU) was…

This manual provides a beginning approach for research libraries to better describe the use and users of their networked services. The manual also aims to increase the visibility and importance of developing such statistics and measures. Specific objectives are: to identify selected key statistics and measures that can describe use and users of…