Discusses a model telephone reference service focusing on the application of library experience to the design of an online system. The inclusion of current ready reference materials in the database of future automated systems is suggested, and 11 references are listed. (RAA)

Discusses the benefits and complexity of reference within the serials department and its interrelationship with general reference service. Practical solutions are suggested for problems of training, staffing and organization of serials reference service. (RAA)

Discusses the number of libraries participating in literacy education, the commitment of libraries to literacy education, some factors influencing libraries' participation in such programs, and the present posture of literacy education. Sixteen references are listed. (Author/LLS)

Describes legislation and building design criteria related to architectural accessibility for the handicapped; the National Center for a Barrier Free Environment; library programs and services for the disabled; and the role of rehabilitation librarians. A bibliography lists more than 70 books, journals, and newsletters. (FM)

Examines the progressive education movement and its relationship to the use of the school library as an alternative to the formal, mechanical processes of classroom instruction. Thirty-seven references are cited. (FM)

Discusses the services of the San Francisco Public Library with respect to the effects of Proposition 13 and inflation, and describes the roles of the Main Library, the Business Branch, the Chinatown Branch, and the Communications Center. (CHC)

To revitalize West Virginia's library program and better serve its rural population, Instant Carousel Libraries were constructed throughout the state. An active public relations campaign was conducted to raise money and citizens' consciousness. Traditional services were expanded and new services added. (JOW)

Presents the results of a survey conducted by the ALA Office for Research to determine current practices with respect to the financing of online services in public libraries. Special emphasis is placed upon questions surrounding the imposition of user fees for such services. Seven tables summarize the data. (JL)

Describes library activities to enhance literary enjoyment, including enlisting individual librarians to give classroom talks and a storytelling period in the library. (HTH)

Explains how a multipurpose bibliographic/MARC data base of machine-readable data files (MRDF), created according to the MARC II record format, was conceived, and how much an information resource would benefit the general user and professional librarian. (Author/CWM)

Economic pressures on the information industry and on libraries are significantly affecting the nature of services and the organization of work within libraries. These effects are illustrated by three phenomena: emphasis on productivity in libraries, marketing of online database searches through libraries, and the repackaging of library services…

Psychological and physical segregation are not conditions intrinsic to the aging process--they are created and propagated by society's response to it. Eradication or reduction of older adults' role loss, collective stereotyped treatment, and physical separation require the awareness and application of gerontological concepts in public library…

Presents the development of the Patterson Area Community Television project (PACT), a multilevel governmental funded program organized by the Patterson Public Library. Begun as a communications experiment, the project makes cable television available as a community information service for use by local government, business, community agencies, and…

Describes the development and operation of the University of Kansas Regents Center Library, which serves nontraditional students within a three county area. Sections cover establishing the library; policy and procedures; staff, collections and acquisitions; reciprocal and liaison services; the library today; and management techniques. (JD)

Describes proposals for national programs intended to develop a national network system for library, documentation, and information services in Indonesia. (FM)