Discusses "Resource Services for Canadian Schools," a book written by librarians and educators to serve as a standard for providing learning materials. It advocates the integration of school library and audio-visual services into learning resource centers and outlines the responsibilities of these centers. (JAB)

A discussion of the interrelated aspects of library performance measurement and what data collection means to library planning. Methodologies considered are cost analysis, quantitative vs qualitative measurement, community analysis, and citizen attitudes and opinions. (JAB)

A commentary on the need for the library profession to remain flexible when planning future library services and programs. Because of rapid technological, economic, and social changes, it is suggested that earlier decisions regarding national programs should be reassessed and different directions taken. (JPF)

A patron questionnaire was used to collect data on why materials were not found. Reasons cited included inadequacy of user catalog skills, reluctance to ask for help, not always receiving help upon requesting it, and needed materials were frequently checked out. Programs to correct the problems are suggested. (JAB)

Contends that, to the extent possible, the demonstrated needs of a library's constituency--inferred from the measurement of scientifically-observed objective data--must constitute the primary basis upon which to establish, develop, and discontinue library collections and services. One figure is used to illustrate these interrelationships.…

Introduces a series of articles reporting progress made in library services to the Spanish speaking in the past eight years, despite the undeniable discrimination that exists against the Hispanic-heritage librarian and the delivery of library and information services to this ethnic group. Each article is followed by an interview with a Hispanic…

Narrates the events leading to one Spanish-speaking community's politicalization for improvement of its library services, and poses some hard questions about equal opportunities for library services. (VT)

A survey designed to identify the nature and composition of a Spanish-speaking community, and to isolate needs to which the public library could respond, consisted of a bilingual questionnaire. Results reveal why the questionnaire was inappropriate, why the random sample was not representative, and why the interviews posed conceptual problems. (VT)

Additional arguments continue the long debate between the benefits of employing a Chartered Librarian as opposed to either an interested teacher or qualified Teacher/Librarian. It is felt that the "ideal" situation recommended in the Bullock Report is presently unrealistic, even if desirable. (Author)

The developmentally, physically, and psychiatrically disabled who must cope with institutionalization, disability, and their humanity, are the people whom the institution library serves. The librarian faces the challenge of professionalism, creativity, and awareness to care for and about these people. (Author/MBR)

The librarian needs to be aware of the goals, needs, problems, attitudes, and anticipations of the institutionalized adult, as well as the policies related to the individual and the environment, in order to facilitate effective library service. (Author/MBR)

This description of the Botswana National Library Service (B.N.L.S.) with its central headquarters and 13 branches provides insights into communication problems, development of services, and clientele in an area where books and reading are still a new exciting idea. (MBR)

The development and use of a simulation game designed to facilitate nationwide long-range library planning for American Indian communities is described. The use of simulation outcomes in plan development is analyzed. Implications on the effectiveness of simulation in the library planning process are made. (Author)

The study reported here was conducted to determine whether local decision makers have information needs that can be elicited by direct contact, whether their questions could be answered through the resources of a research library, and, if so, whether the public library could have served as well. (Author/JAB)

This paper presents a plan for obtaining statistical information for justifying budget requests, planning staffing, and assessing service without placing heavy burdens on the staff. (Author/JAB)