Discusses challenges to bookmobile and public library service. Topics include needed flexibility of the library organization and employees, redefining existing services in light of emerging competition for funds and customers, direct competitors, and library services aligning with mission. (LRW)

Describes the process for outsourcing photocopying including developing a clear request for proposal, monitoring and responding to vendor performance, and ensuring quality controls in academic libraries. (Author/PEN)

Explores the role of the librarian and of the service perspective in the digital library environment. The focus of the article is limited to the topic of librarian/user collaboration when the user is in a remote location, including video-based reference services and the use of electronic mail. (Author/LRW)

Discusses problems that adolescents deal with and examines the prejudices and lack of services that adolescents encounter in public libraries, including a lack of specialized staff, no separate space, no outreach programs, and disproportionate budget allocations. Emphasizes the need that adolescents have for adult relationships that public…

Discusses the use that homeschoolers make of public libraries and offers suggestion for library services that target homeschoolers. Highlights include having a staff contact person; a homeschooling notebook for the reference desk; pamphlet files for homeschooling curriculum catalogs; a brochure of library services; and orientation programs. (LRW)

Discusses the portions of the World Wide Web that cannot be accessed via directories or search engines, explains why they can't be accessed, and offers suggestions for reference librarians to find these sites. Lists helpful resources and gives examples of invisible Web sites which are often databases. (LRW)

Discusses the use of a desktop video conferencing product, CU-SeeMe, and offers an analysis of its effectiveness in providing distance instruction and library support to medical technology students at the University of Wyoming. Concludes that the potential benefits of this low cost technology outweigh the inconveniences of working with an immature…

The dual nature of staffing in the education library, just as in most academic libraries, often constitutes a major source of management problems. The blurring and shifting of tasks for professionals and paraprofessionals, and budgetary constraints do not help the situation. Professionals and paraprofessionals must work in concert and in harmony,…

In this column, the author relates his experiences in the use of library technology over his 20-year career at Vanderbilt University. He describes how computers in libraries have transformed almost every aspect of how the library provides its services and performs its work behind the scenes. In addition, the author shares a few successful…

School library media centers should be warm and inviting places where the environment entices children to read and explore. Creative bulletin board and case displays along with other exhibits help to make the library media center an exciting place. Bulletin board displays that promote authors, books, and exciting ideas motivate children to find…

Circulation policies are guidelines used by staff and patrons when checking out materials. These policies usually address issues such as the number of items a patron may borrow, the length of time items may be kept, and if there will be consequences for nonreturn of materials. This article addresses issues library media specialists may want to…

This article discusses BDA strategies--reading strategies that "good readers" use before, during, and after reading. These strategies are in conjunction with free reading as well as direct reading instruction by reading specialists and/or teachers. An explanation of "Before Reading Strategies," "During Reading Strategies," and "After Reading…

The resurgence of interest in e-books, who uses them, and where the technology is headed were among the issues discussed March 16 at the eBooks in the Public Library Conference in New York, sponsored by the Open eBook Forum (OeBF). Roughly 200 librarians, publishers, and vendors braved a winter squall to share their expertise and experiences.…

The effective school library provides access to information resources necessary for students to complete their work successfully, including information technology in providing access to both print collections within the library and resources through databases and the World Wide Web. This article briefly discusses what makes a school library…

Virtual reference services seem a natural extension of libraries digital collections and the emphasis on access to the library anytime, anywhere. If patrons use the library from home, it makes sense to provide them with person-to-person online reference. The Library of Congress (LC), OCLC, and several large library systems have developed and…