This essay is in response to the need for schools to move from crisis to adaptation. The essay is informed by the question: how might school leaders use conversation to effectively engage adaptation? Adaptation is about transforming systems. We find that with adaptation as the aim, Transformative Leadership Conversation can be used to guide…

Biomedical graduate students receive intensive training in their scientific area of interest yet need additional skills for successful scientific careers. Our aim was to promote team building, improve collaborations and enhance communication skills. An off-site yearly retreat was organized for the graduate students in our NIH-funded Research…

Communication and learning across cultures is always a challenge during the development of educational internationalization. Higher education institutions worldwide are progressively under pressure to support and embrace multicultural student bodies and intercultural exchange. In recent years, some overseas universities have conducted…

Higher education is experiencing an era of exponential growth in online doctoral programs and heightened accountability to stakeholders. In this dynamic landscape, the need to improve persistence for online doctoral students, estimated to be 30% to 40%, is imperative. Research has demonstrated that isolation and lack of belonging are contributing…

Background: Non-standardized assessment tools are preferred when assessing communication of individuals with developmental disabilities. Currently, there are limited tools available for assessing this population. Informant report tools such as the Pragmatics Profile (PP) of Everyday Communication Skills are beneficial in gathering a representative…

Successful early childhood education requires close collaboration between parents and preschool teachers. The purpose of the study was to implement a mobile application to foster parent-teacher communication (PTC) in a remote preschool. Being the teacher of the preschool, I conducted a four-cycle action research to crystallize problems, introduce…

This study aimed to explore the impact of different dimensions of communication skills, namely competence (COMP), self-esteem (SELF), social communication challenge (SCC), and listening-speaking (LI-S) on the utilization of information and communication technology (ICT) for student support (SS) and instructional design (ID). This study implemented…

In-person, one-to-one verbal feedback has long been prioritised in learning development. However, there are instances where written feedback proves to be a more convenient option. This study investigated the reasons why students request, and how they perceive, the written feedback they receive from a writing centre at a university in the UK. To…

This article draws from interviews with two Mixtec migrant farmworkers whose life experiences demonstrate how communication, language, and community, across time and borders, impact the ways Indigenousmigrants choose to practice literacy and non-literacy. Using their stories, I disrupt and decenter the Western definition of literacy and instead…

This article reports on the representation and operationalization of interpersonal attention in complaint management by comparing business textbooks, service recovery research, and situated practice. While textbooks commonly recommend the use of interpersonal strategies when writing complaint refusals, service recovery research points toward…

Drawing on Conversation Analysis, this paper investigates how an English native speaker interviewer utilizes clarification requests as a form of recipient design during an interview to resolve problems of non-understanding. This data is contrasted with interviews between English language learners at a private university in Taiwan. The findings…

Language classroom interactions can be characterized as multimodal, since teachers may resort to a variety of resources provided by their body or by their immediate space in order to convey meaning, manage activities and assess pupils' performances. Furthermore, teachers' multimodal practices constitute an essential component for the…

This article explores the value of generative AI (genAI) tools for much-needed support for instructors in higher education in the realm of course design. Two authors detail their experiences partnering with two distinct tools, ChatGPT and Bard (now known as Gemini), for communication course development, emphasizing iterative collaboration with…

With the advancement of technology, traditional classroom environments have been increasingly replaced by technology-driven learning settings. This transition has been further accelerated by global crises such as wars, health emergencies, and economic instability, pushing education beyond conventional boundaries. Among these settings, e-learning…

Research in computer-supported collaborative learning has explored various ways to support learner-learner interaction as healthcare professionals engage in online formats. While studies have explored various socio-emotional learning outcomes, learners' psychological safety has yet to be explored as healthcare professionals engage in collaborative…