Discusses the use of e-mail and describes 13 mistakes to avoid, including inaccurate addresses, inappropriate subject lines, using conventional greetings, long messages, misspelled words, using special fonts, failing to delete unwanted messages, not answering promptly, sending a file when unnecessary, and using unnecessary jargon and technical…

Older adults use computers for entertainment, education, and creative and business endeavors. Computer training helps them increase productivity, learn skills, and boost short-term memory. Electronic mail, online services, and the Internet encourage socialization. Adapted technology helps disabled and ill elders use computers. (SK)

Explores the distinctive aspects of the new interactive communication technologies (electronic mail over the Internet) in business communication and their implications. Discusses the growth of interactive communication, the concept of interactivity, physical distance and social presence, getting to critical mass, and flexibility and control of…

Describes an exercise used in an organizational communication class that both encourages students to use e-mail and allows students to analyze critically how various communication channels function differently. (SR)

Discusses the intellectual value to college faculty of electronic mail. (SR)

Describes electronic discussion groups and offers tips for those new to using Listservs and Usenet News. (SR)

Explains NAPLPS (North American Presentation Layer Protocol Syntax), a graphic standard for the encoding of animated graphics, symbols as graphics, and text. Sources of information on NAPLPS are described, including shareware and other software; and use of NAPLPS on electronic bulletin board systems is discussed. (LRW)

Provides guidelines on using two national networks, BITNET and the Internet. The discussion covers electronic mail, bulletin boards, collections of public files, downloading files, logging into remote systems over the Internet, online catalogs and local databases on the Internet, and future applications. (2 references) (MES)

A group of 39 older adults trained to use an electronic bulletin board had more positive attitudes about computers compared to 10 controls. The most positive were those who continued to use the board frequently. The most important predictor of use was success at initial training. (SK)

Compares the Netscape Navigator and Internet Explorer browsers in terms of classroom use. Examines toolbars, setting up preferences, caches, bookmarks, and electronic mail, and concludes that there is no significant advantage in one browser over the other. (LRW)

Argues that, with increasing interest in electronic communications, e-mail usage by employees becomes critical to teaching business communication issues. Presents interview results from three different types of businesses regarding employee e-mail usage. Notes that interviewees had little negative to say about electronic messaging. (SR)

Companies that have taken leading roles in the operation and expansion of the world information infrastructure have been profoundly affected by it. This article assesses the growth and impact of the Internet and outlines some of its advantages and disadvantages for business. Discusses e-mail, corporate documentation, video conferencing, virtual…

Describes the instructional use of electronic mail, and its implications for technical literacy. Discusses the fall from the illusion of narrative consciousness into the reality of "hypertext consciousness" and the impersonality factor. (SR)

Offers a protocol for electronic deliberations that honors the rights of academic committee members and is consistent with Robert's Rules of Order. Describes why electronic messaging is often used to facilitate committee deliberations, the strengths and weaknesses of electronic deliberations, committee work according to Robert's Rules of Order,…

Discussion is given on the relevance of group dynamic processes in promoting decision-making in email discussion groups. General theories on social facilitation and social loafing are considered in the context of email groups, as well as the applicability of psychodynamic and interaction-based models. It is argued that such theories may indeed…