Discusses the results of a survey of academic member libraries of the ARL (Association of Research Libraries) that investigated changes in reference services over the last three years and how electronic resources have impacted them. Topics include remote users; email reference; and live virtual reference. (LRW)

Existing research has shown that when parents and teachers work together, everyone benefits; students tend to earn higher grades, perform better on tests, attend school more regularly, have better behavior, and show more positive attitudes toward themselves and toward school (Canter, 2004). This study builds upon these findings by examining the…

You probably think instant messaging (IM) as something teenagers do to chat up friends online, whether across the street or across the world. But IM has some buttoned-down business benefits, as well as some risks you may not be aware of. Unlike e-mail, in which you fire off messages to recipients who read them when they next check their in-box,…

Teacher collegiality has been consistently highlighted in recent years as a crucial factor in the success of processes of educational change and professional development. Consequently, there is considerable interest both from researchers and practitioners, in investigating strategies capable of supporting interactions and collaborations between…

One hundred and forty-five undergraduate students at a large southwestern university completed a questionnaire designed to assess college students' computer-mediated communication behaviors. Findings revealed that males and females have different perceptions and usages concerning their computer-mediated communication behaviors when e-mailing and…

Reflection is an important aspect of learning in groups. In collective moments of reflection, learners can share and compare their ideas with others, and by doing so can reach an articulated and personal understanding of a learning task and domain. In the research presented here, e-mail is examined as a means for reflection in the context of group…

This study examined the functions of Instant Messaging (IM) among seven youths who regularly used this digital technology in their daily lives. Grounded in theories of literacy as a social and semiotic practice, this research asked what functions IM served in participants' lives and how their social identities shaped and were shaped by this form…

Most readers of the Kappan will know that lesson study is a Japanese approach to teacher professional development that has recently become popular in the U.S. Indeed, lesson study activity has been spreading rapidly for several years and continues to proliferate today. However, to date, most of the discussion and research about U.S.-based lesson…

As the initial phase of a longitudinal study of environmental perspective in college students, resident student opinion was sampled using the New Ecological Paradigm (NEP) scale administered through systematic alphabetical sampling. Sampling was also carried out by a blanket e-mail distribution of surveys for voluntary response. Results showed…

This research reports findings from a study which explored the process and criteria of partner selection--how and why partners are chosen--for two distance education consortia. The researchers reviewed recent literature on partnerships and partner selection. Two Canada-wide distance education consortia were identified as large-scale case studies…

An RSS feed is a list of topics made available from a webpage via a standard XML file format known as RSS, an abbreviation of either Really Simple Syndication or Rich Site Summary (Wikipedia, 2006). The end-user subscribes to their favorite Internet content site via RSS-aware software. Once subscribed, announcements with appropriate links are…

In this article, the authors describe an e-mail-based simulation that helps students experience the fast-paced, complex world of the middle manager. In this electronic in-basket exercise, students assume the role of a district manager in a doughnut company as they respond to a rapid series of high- and low-priority e-mails ostensibly sent from…

Reflection is, by definition, a critical part of any service-learning class; without it, the course merely has a commuity service commponent. Researchers in business communication service learning agree on the importance of reflection as the crucial element in joining field experience with academic subject matter. In this article, the author…

Little research has been conducted on electronic mentoring. Several traditional mentoring models exist; however, due to the novelty of the research area, no theoretical e-mentoring models appear in the literature. Using Moore's Theory of Transactional Distance as the theoretical framework, this research compared mentor-protege interaction,…

Current cross-campus computing initiatives demand both access and skill in employing technology as a tool for academic success. Consequently, lack of computer skills can affect first-year students' potential for success because many courses assume students are computer literate. In this study, 888 first-year students completed a…