This study examined the functions of Instant Messaging (IM) among seven youths who regularly used this digital technology in their daily lives. Grounded in theories of literacy as a social and semiotic practice, this research asked what functions IM served in participants' lives and how their social identities shaped and were shaped by this form…

The increased use of the internet in higher education has helped researchers conduct collaborative research and enabled faculty to provide opportunities for students to work collaboratively in their courses. The authors of this article use online collaborative documents for conducting collaborative research and for learning collaboratively via the…

When Tamara learned that she and her husband were expecting a baby girl, Tamara remembers the doctor telling her "the odds were high" her daughter would inherit her bipolar disorder. As it turned out, her daughter, Lindsay was also formally diagnosed with bipolar disorder after her 11th birthday. Tamara turned to Internet to find someone who…

This research examined the impact of the length and format (video, audio or text) of instructional Web modules (segments of lectures) on information recall, persistence, perceived content difficulty, aesthetic appeal, and perceived module length. Twelve Web-based instructional modules with different formats and lengths were evaluated through an…

Tools to support knowledge elicitation are used more and more in situations where employees or students collaborate using the computer. Studies indicate that differences exist between experts and novices regarding their methods of work and reasoning. However, the commonly preferred approach tends to deal with team members as a single system with…

There is a gulf between the rhetoric of those advocating the use of ICT in education in Africa and the reality of classroom practice. This paper explores some of the reasons for this, and outlines a possible framework for the successful implementation of teacher training programmes that make advantageous use of appropriate ICTs. It argues that six…

This article examines some of the ways graduate students engage in interactive writing in online university courses as a means of discussion. In particular, I present data from course transcripts that suggest that discursive interaction in an asynchronous, text-based, online course may be uniquely suited to fostering higher-order thinking and…

Business organizations are increasingly adopting collaboration tools to increase communication within the firm. CAMS is a home-grown online collaborative environment which makes heavy use of participant's pictures. Participants, both faculty and students, were asked questions about the benefits and usefulness of pictures in the CAMS collaborative…

Generating true learning dialogue as opposed to a collection of loosely affiliated posted messages on a class discussion board can be challenging. This paper presents the results of a cross-case analysis of nine naturalistic case studies of online classes, looking at how activity design and facilitation factors affected various dimensions of…

In post-industrial societies saturated with the multimodal texts of consumer culture--film, computer games, interactive toys, SMS, email, the internet, television, DVDs--young people are developing literacy skills and knowledge in and for a world significantly changed from that of their parents and educators. Given this context, this paper seeks…

The University of Texas at Arlington's Library began using an online chat reference in 2002. The service, called Collaborative Digital Reference Service, later became "Ask a Librarian." Slightly over one year later, the library joined the University of Texas System's "Ask a Librarian" service. Both services are powered by…

Purpose: Aims to investigate the way that the semantic web is being used to represent and process social network information. Design/methodology/approach: The Swoogle semantic web search engine was used to construct several large data sets of Resource Description Framework (RDF) documents with social network information that were encoded using the…

This article presents a sketch for a theory of the rhetorics involved in categorisation and the creation of culture in online communities. Persuasion, or shaping perceptions of the world, is never incidental to social life, but living online necessarily involves persuasion as it is difficult to bring force to bear, although people can be…

Collaborative work is an important part of tertiary education but it is very difficult to arrange and supervise for extremely large classes of students in their first year. The possibility that computer-mediated communication can be used to facilitate this type of learning is appealing from a pragmatic organisational point of view. This paper…

Two experiments investigated if and how visual representation of interactants affects depersonalization and conformity to group norms in anonymous computer-mediated communication (CMC). In Experiment 1, a 2 (intergroup versus interpersonal) x 2 (same character versus different character) between-subjects design experiment (N=60), each participant…