Librarians like to say their libraries are the heart of their communities, and in Cynthia Fuerst's case, it is a fact. For the Kankakee Public Library, this took long, hard effort by an inspired library director, the mayor, and a developer who wanted to revive business in an economically devastated downtown. When Fuerst became the library's…

What administrators know and understand matters when it comes to organizing a school for teaching and learning. When principals and assistant principals discourage the use of practices unfamiliar to them or do not support best practices, they can actually hamper student achievement and professional growth. This is especially true when it comes to…

This study investigates the satisfaction of library users at Wayne State University who utilize alternative information access methods. The LibQUAL+[TM] desired and perceived that satisfaction ratings are used to determine the user's "superiority gap." By focusing limited library resources to address "superiority gap" issues identified by each…

Discusses how the school library media specialist (SLMS) must assume leadership in establishing and nurturing administrative partnerships and to take the risk of leading when the opportunity arises. Offers tips for managing your professional partnerships: be professional at all times, learn your job, do your job to the very best of your ability,…

The purpose of this study was to identify attitudes of public librarians toward the marketing of library services and relate these attitudes to selected independent variables. A questionnaire was mailed to individual members of the New Jersey Library Association. Although most of the respondents had generally positive attitudes toward library…

Over the years, the Columbus Metropolitan Library (CML) has experimented with various continuous improvement initiatives. Some projects fizzled owing to the universal killers of grand ideas such as inertia, inconsistent implementation, lack of buy-in, "flavor of the month" attitude, and the all-time favorite: if they ignore this idea it…

This case study describes the process of proposing and implementing a wiki for use in an academic library setting, based on the process used by Iowa State University Library. Using the Iowa State University Library Wiki as a model, this article lays out the decisions necessary at each step of the process of establishing a new wiki. Control of…

This paper investigates aspects of the management of independent secondary school libraries in England and Wales. It is based on a survey of 150 independent school library managers, with a response rate of 68.7 percent, which was carried out as part of an ongoing PhD research project. The paper considers a range of issues important to school…

This article profiles Nate Greenberg, a superintendent of the Londonderry (NH) School District who viewed action research as a means for supporting libraries, which he sees as central to education. During the past six years, Londonderry's cascade of action-research projects (led by librarians) has tackled challenges such as how to get high school…

The United States is home to about 1.3 million organizations that fall under the IRS's 501(c)(3) classification of "[tax]-exempt organizations," known informally as nonprofits. A nonprofit is defined as a formally incorporated nongovernmental organization that operates in the public interest, rather than in order to make a profit. Its income, in…

Often when total quality management (TQM) does not live up to expectations, that failure is a sign that implementation of TQM was simply fashionable "management hype" or "window dressing" without strong organizational underpinnings. TQM can have staying power when it is backed up by leadership basics of training people…

Designed to help library students gain an understanding of building library collections for specific communities of users, this text presents the process of collection development. Emphasizing collection development in general, rather than the process in any particular institutional setting, the book provides a discussion of needs assessment,…

This handbook was assembled to aid Michigan communities in the establishment of district libraries, or libraries formed by united efforts and resources of two or more municipalities. Two major areas are covered, establishment and funding. The "Establishment" section outlines steps involved in the process, sample resolutions of…

The ARL Partnerships Program was created to enhance diversity in research libraries and allied associations. The goal was to actively engage more libraries and library-related organizations in advancing diversity initiatives. This compilation of diversity programs and activities highlights the efforts of libraries and library associations…

The purpose of this document is to orient new system staff and advisory council members to their roles and responsibilities in the Texas Library System. It contains information on the history, governance, funding, services, and administration of the systems. Chapter 1 contains a discussion of the history of library systems in Texas and some key…