Five knowledge management (KM) experts discuss answers to six fundamental issues of KM that address: a definition of knowledge and KM; relationship between business and KM; whether technology has helped the knowledge worker; relationship between learning, performance, knowledge, and community; the promise of knowledge ecology or ecosystem and…

Discusses how to improve organizational performance by involving customers in partnerships. Relates experiences at the Center for Development and Disability at the University of New Mexico, serving people with developmental disabilities, which helped realize their mission, helped staff cross from theory to application, and increased relevancy and…

Describes a study at California State University at Chico that analyzed the types of reference questions received by their digital reference service over a two-year period. Suggests a strategy for improving the process of answering broad or complex questions remotely. (Author/LRW)

Examined school improvement plans under conditions of high-stakes accountability. Found that schools responded to performance demands of the accountability system with a pattern of external obligation (e.g., state and local requirements rather than teachers') and internal managerialism. School improvement plans were less useful as tools for a…

Presents an evaluation/development method for achieving customer-driven improvement in organizations. Describes the steps to external and internal "mirror analysis," a process for determining if the organization functions as a mirror of customers' needs and expectations. Twelve figures illustrate factors in the process. (AEF)

Presents a schema for expert decisionmaking that can be used as a performance support tool. The ringshaped schema can be used in two ways: (1) beginning at the center with problemsetting and working outward to other supporting factors, or (2) skimming over the factors located in the outer ring to find a topic related to information about the…

T.E.A.C.H., which stands for Teacher Education And Compensation Helps, began in 1990 in North Carolina. What began as a small pilot project, offering scholarships to 21 caregivers, has grown into a national movement. Now in 23 states, T.E.A.C.H. addresses the enduring challenges that plaque the early childhood field--high turnover, low…

The Council of Undergraduate Research (CUR) is going to develop a new "How To" book and web page to showcase successful practices that enable faculty and institutions to design, implement, and sustain a research-supportive undergraduate curriculum. The new book volume would focus on curriculum approaches to build research skill, institutional…

In this study, the authors examined the demographic characteristics of students entering the new small high schools in New York City and contrasted them with the characteristics of students entering the large high schools that closed. They also determined whether these high school reforms altered how different types of students are distributed…

Many students experience difficulties learning to program. They find learning to program in the object-oriented paradigm particularly challenging. As a result, computing educators have tried a variety of instructional methods to assist beginning programmers. These include developing approaches geared specifically toward novices and experimenting…

Delaware Technical and Community College online courses are not properly focused to ensure instructors are effective in improving student achievement. First time online students are not given the proper tools when navigating online courses at the college. The focus at Delaware Tech should be on improving the format which students use when…

On September 3, 2008, Mayor Michael Bloomberg and Schools Chancellor Joel Klein announced Chancellor's Regulation A-832, which established a procedure for preventing and addressing student-to-student bias-based harassment in New York City public schools. Community members and advocates stood with the mayor and chancellor as they announced this…

The reform of South Eastern European country vocational education and training (VET) systems has been underway for more than a decade. Initially major efforts focused on reforming the curricula of the vocational schools and training centres to align them better with the rapidly changing needs of the labour market and society. Later the focus moved…

This paper introduces blended learning as a pedagogical approach, which was explored through the European project InnoEd and the way InnoEd undertook by using the on-line InnoEd VRLE. European educators in the InnoEd project have utilised a range of learning activities to help to improve Innovation Education. A mixture of lectures, visual…

The Center's policy and practice analyses have shone a light on how school improvement efforts deal with the various factors interfering with students having an equal opportunity to succeed at school. Unfortunately, the picture that has emerged is rather bleak. Given the continuing difficulties related to reducing dropout rates and closing the…