Although client satisfaction has long been an important form of program evaluation, one of the major limitations regarding client satisfaction studies has been the inability to provide concrete feedback for service providers. This study describes the use of a client-centered approach to developing a client satisfaction measure for a case…

From an Invitational Education perspective, e-learning will only succeed as an educative environment if educators are able to provide an e-learning environment that preserves dignity and encourages communication. The converse: using an online environment to "throw information" at students has the opposite effect; it is experienced as deeply…

Pharma Development has used action learning to help participants in their 360[degrees] feedback programme develop their leadership competencies. The article describes how the programme was designed, supported and run across four sites over a period of 2 years. The programme was systematically evaluated and found to be successful in meeting its…

This article uses student feedback to explore student attitudes towards the use of lecture breaks. The survey illustrates that undergraduates genuinely value such breaks, finding them educationally useful and enhancing their enjoyment of the lecture experience. By comparing and contrasting the perceived value of different types of lecture breaks,…

The article aims to reveal teachers' dispositions concerning stability and change in the field of schooling and to suggest some possible connection to the social space. Forty teachers who attended a principals' training course were asked to write educational fantasies regarding their "dream school". A content analysis of the fantasies showed…

In South Africa, as elsewhere in the world, the promise of peer education as a means of promoting sexual health has contributed to its increasing popularity. While structural and organisational constraints can compromise the success of peer education, many of those involved in modest local programmes in South Africa are able to address the sexual…

Two project researchers worked collaboratively with 10 Year 3-5 classroom teachers across nine schools in metropolitan and country regions of South Australia to answer the question: "What teaching strategies support all students to improve their numeracy outcome through the construction of meaningful understanding?". The research…

This article examines men's use of physical punishment when interacting with their sons or grandsons in rural Vietnam. By drawing on two periods of anthropological fieldwork in a northern Vietnamese commune, the article analyses the ways in which violence is informed by, while also perpetually reinforcing, a masculine discourse. Vietnam has…

Investigated whether three self-system beliefs, fear of abandonment, coping efficacy, and self-esteem, mediated the relations of stressors and caregiver-child relationship quality with concurrent and prospective internalizing and externalizing problems in a sample of children who had experienced parental death in the previous 2.5 years. The…

Research has begun to focus on how victims of school bullying cope, but there is still little understanding of why pupils will cope in one particular way and not another. This paper aimed to examine the effects of gender, stage of schooling, frequency of victimisation, and different emotions (anger, vengeance, self-pity, indifference, and…

Most high school students grapple with profound questions of loss, love, and letting go; of meaning, purpose, and service; of self-reliance and community; of choice and surrender. The classroom community can profoundly influence how students respond to these questions--with love, denial, apathy, or even violence. When students work together, they…

In the last ten years, colleges of education have pledged written support to addressing issues of diversity. Mission statements and revised syllabi have been common elements in this movement for inclusiveness, and teacher candidates in English language arts are part of the transformation. Literature often has been considered a quick and easy way…

In this article, the author discusses self-injury, which is a strategy to manage painful emotions. Generally, it is not about attempting suicide. In addition, it operates in complex ways. One one level, it is a method of communicating feelings when the self-injurer lacks other skills with which to express them. On another level, it helps people…

The present study examined the relationship between goal orientation, coping with school failure and school achievement. Two questionnaires. Goal Orientation (Niemivirta, 1996a) and The School Failure Coping Scale (Rijavec & Brdar, 1997), were administered to 1057 high school students (aged from 15 to 17 years). The first goal of this study…

The Kentucky System of Intervention (KSI) is a framework for providing systematic, comprehensive services to address academic and behavioral needs for all students, preschool through grade 12. The Kentucky Department of Education (KDE) has developed this guidance document to provide resources in planning and decision making as districts and…