Discusses job satisfaction in classified support staff (primarily clerical and secretarial) of colleges and universities. Notes that these staff are frequently the first representatives of the institution encountered by prospective students, parents, and others. Finds that rewards and recognition, opportunities for feedback, and help with…

Discusses two trends that are occurring in the workplace: (1) the need for workers to take greater responsibility for their own employability and career development and (2) the death of the job as traditionally defined. Identifies employee career-development programs including those facilitating the movement of workers into a "dejobbed" workplace.…

Traces the expansion of human resource development (HRD) into spirituality. Identifies associated problems: contradiction between the purposes of spirituality and HRD, religious fundamentalism, invasion of privacy, potential for manipulation, coercion into the global economy, and simplistic and naive treatment of spiritual community. (SK)

Discusses six microcommunication skills to help managers communicate effectively in performance-appraisal interviews. Reviews models that have conceptualized interpersonal communication and presents a theoretical model that may assist managers and stimulate scholarly research. (JOW)

This study estimates the economic costs of an enhanced Employee Assistance Program (EAP) intervention at a large midwestern EAP that serves 90 worksites. Results specify developmental and implementation costs and provide benchmark cost estimated for other EAPs that may be considering enhanced services. (SLD)

Finds that employee perceptions regarding top management's general expressions of support for employees, formal positive feedback directed towards individuals, and decision-making input were strongly related to perceived organizational support; employees talked more frequently about their organization's support of its employees with coworkers than…

Surveys organizational and professional identification among a group of journalists at one daily metropolitan newspaper. Reveals significantly higher identification with the journalism profession than with the employing newspaper. Examines on-the-job talk to provide context for quantified results. Finds qualitative data demonstrated the role of…

Discusses the importance of new employee orientation programs to make a strong positive impression of the employer, resulting in employee success and retention. Describes the design and development of an intranet orientation program continuously available for staff with a wide range of educational and computer experiences that uses a modular…

The determinants of innovation were examined using data from 698 Australian workplaces. Results suggest that better employee-management communications are associated with more change and that workplaces with higher levels of training undergo more change. (Author/JOW)

A qualitative study examined factors promoting participation in and the success of work-based learning. Identifies congruence and dissonance between employer and employee perspectives of work-based learning as a major influence affecting motivation and participation. Discusses the implications of the findings for lifelong learning and the creation…

The purpose of this study was to explore the relationship between organizational commitment and organizational climate. Subjects were chosen from three large Australian automotive component manufacturing companies. A questionnaire was administered to 1,413 employees from forty-two countries of origin. A 97.8 percent response rate yielded 1,382…

Finds a substantial level of employer support for employees participation in vocational education. Argues this support is as closely associated with the skills that employers want to enhance as it is to characteristics of either employees or jobs. Provides further evidence of the importance of subbacalaureate vocational degrees. (CAJ)

In this article, an attitudinal perspective on organizational members' reactions to change is proposed and developed. By viewing change as an attitude object in this sense, a richer conceptualization of perceptions of change and reactions to change in terms of emotions, cognitions, and behaviors is achieved. The perspective also frames…

This article describes a qualitative study examining two interrelated facets of the school-to-work transition among urban high school students: their relationships with important adults within that transition and the ways they experience the subjective aspects of social class and class-related constructs in those relationships. Participants were…

Using previously unreleased data on nearly every authorized work stoppage that occurred between 1984 and 2002, this paper tests whether the positive wage-strike relationship held following the breakdown of the post-war labor-capital accord. Unlike in decades past, these findings indicate a complete decoupling of the wage-strike relationship. Even…