The Immigration and Reform Control Act of 1986, or IRCA, prohibits employers from knowingly hiring any alien not authorized to work in the United States. Congress passed an antidiscrimination provision, part of IRCA, which prohibits smaller employers from committing national origin discrimination. Reviews this topic. (JBJ)

Problems arising from ineffective personnel discipline are examined and a progressive approach designed to remediate bad practices is outlined. The progressive process provides for oral warnings, written warnings, suspensions, and then terminations. A checklist to take managers through the disciplinary process is included. (MSE)

Discusses performance appraisals in business. Describes a performance appraisal assignment that involves written assignments, role-playing an appraisal interview, and subsequent discussion of issues that arise. Includes several figures describing assignment activities. (SR)

Profiles of Organizational Influence Strategies were completed by 529 office workers. Except for reason, they used all strategies (friendliness, bargaining, coalition, assertiveness, and authority) more than mangers did. Bargaining and authority were used more with coworkers than with managers; bargaining was used more for personal requests and…

Identifies and discusses four elements which define the sensitive and vital relationship of college presidents and admission directors: assessing the institutional environment, transmitting information, providing mutual support, and recognizing mutual needs. Includes list of 10 don'ts for admission directors to avoid when communicating with…

Examines the dynamics of organizational communication following corporate implementation of quality circles. Describes the rhetorical visions of people at three organizational levels closely associated with quality circles: (1) managers; (2) facilitators who organize the quality circles; and (3) employees. (SR)

Asserts that a large part of the labor pool from which businesses draw employees is poorly educated. Suggests that a good way to get help is to create strategic alliances with government agencies and private organizations. Presents examples of an alliance that was formed to address labor deficiencies in South Carolina. (JOW)

Describes a basic unit on ethics for technical communicators and offers suggestions on how to go about teaching the unit. Includes a brief definition of ethics, an explanation of the employee's three basic obligations, ways to analyze common dilemmas in technical communication, the role of the code of conduct, and a case study. (SR)

Union and school board representatives studied basic negotiating techniques at a five-day workshop. Improved relations and cooperation were the result. (MLF)

Study of language/literacy needs of Sydney (Australia) local government found a strong oral culture among employees but management reliance on written communication. A multifaceted approach integrating literacy with other training programs was recommended. Literacy skills were vital to the process of award restructure (job reclassification). (SK)

Examined relationship between leadership scores on Blanchard's Situational Leadership II Model and job satisfaction scores on Rehabilitation Job Satisfaction Inventory. Found significant relationships between supervisory leadership styles and job satisfaction of state vocational rehabilitation agency counselors (n=115) in Missouri. Higher…

Increasingly, college presidents and boards are likely to address some financial issues such as contracts, severance arrangements, and award of tenure status at the time of hiring. Early specification of terms increases presidents' job security, clarifies expectations, and reduces financial risk for institutions. (MSE)

Review of case law in educational administration, hospitals, correctional institutions, and the military shows that, when risk of AIDS transmission is high, courts will support public sector administrators' decisions. Low risk means such decisions as mandatory blood testing will usually be struck down. (SK)

Examines some examples of discourse practices among managers and employees in the customer service department of a large manufacturing firm. Shows how knowledge of the ways that language can both include and exclude people from cultural groups in the worksite can help professional communicators facilitate more effective and responsible…

Results of interviews with 13 pharmaceutical sales representatives, five sales managers, and six human-resource managers and 47 survey responses showed that introduction of information technology was seen as purely technical; human-resources departments played no role; and informal communication procedures enabled management to ignore individual…