The purpose of this paper is to present a practical model for maintenance of organizational communication systems through the use of effective appraisal systems. The paper includes a detailed definition of organizational communication, an identification of the components of a communication appraisal system appropriate to such definition, a…

This study analyzed the role of self concept and organizational concept, and the effects of their relative congruence on organizational participation and work performance. Subjects were 20 first-line supervisors in a midwestern manufacturing company. They were interviewed and tested for self concept, organizational concept, organizational…

Three systems of appraisal of employees are described with reference to major characteristics and the most appropriate application context. The first system, the developmental action program, is designed to be utilized on a job allowing the employee considerable discretion in reaching the job's objectives, and perhaps some autonomy in establishing…

Behavioral objectives are components of problem-solving and evaluation systems, and of decision-making strategies. Sound objectives meet the criteria of being formulated by those expected to achieve them, are explicit and forward-looking, are consistent with other goals within the organization, are set within the context of a particular…

In order to determine how classified employees at Los Angeles City College felt about their jobs, a 15-item questionnaire was distributed to 325 classified employees. Responses were analyzed according to five functional subgroups of employees. Attitude "quotients" were obtained by dividing the percentage of generally positive responses…

Guidelines are presented for developing and maintaining effective grievance procedures. The discussion is basic to development of procedures for all institutional groups, e.g. students, faculty, service workers. (Editor/JT)

Forces affecting the supervisor and supervisors' responses to questionnaires about work systems and management relations are presented, indicating the need for better understanding between managers and supervisors. Action learning programs for supervisors, specifically maintenance supervisors, are proposed. (MF)

A survey of the degree of job satisfaction felt by 404 news/editorial and advertising graduates indicates that journalism graduates develop satisfaction and dissatisfaction with jobs in a manner usually consistent with Frederick Herzberg's motivation-hygiene theory of job satisfaction. (GW)

The Edwards Personal Preference Schedule (a personality test) was given to a group of essentially anti-company employees and a group of pro-company employees. Results, comparing the differing needs of both groups are presented with recommendations for implementing a program of activities rewarding to each. (Editor/TA)

Terminology in the training and human resources development field as used in various countries is defined and discussed, from "autonomous work groups" to "two-tier work structure." The author notes that the preferred term to indicate some kind of increased worker influence on organizational conduct seems to be "quality of…

A questionnaire surveying more than 1,000 business, political, education, and military supervisors revealed that they valued skill performances and human relations as the two most critical components of subordinate success. (Author)

This piece analyzes a central and neglected issue: do survey-feedback designs simply encourage respondents to make "unrealistic" demands for organization resources to ameliorate unattractive features of work? (Author)

Analyzes the role of collective bargaining in regulating relationships between teachers and school boards. The conclusion is that the basis of control for the education profession should be open communication among all involved parties. For journal availability, see SO 505 716. (Author/DB)

Investigates the relationship of personality characteristics to organizational withdrawal and tests the Porter and Steers "polar" hypothesis, i.e., employees with high levels of emotional instability, anxiety, achievement orientation, aggression, independence, self-confidence and sociability were more apt to withdraw from organizations…

Investigated potential outcomes for unions involved in joint union-management quality-of-worklife (QWL) efforts. Indicated that after QWL involvement, participants perceived a higher level of union influence in job areas where unions have not traditionally been involved. Noted an interaction between the perception of QWL success and union…