Discusses the development of a course to assist hotel and restaurant English-speaking managers and employees in communicating with their non-English-speaking Hispanic employees and co-workers. (GLR)

Discusses IRS evaluation of child care workers and their classification as employees or independent contractors. Considers criteria used by the IRS to determine employee status, including hours and place of work, services, payment, and continuing relationship with employer. Notes costs, penalties, and other possible consequences of worker…

A case in which a business student claimed, in class, that his employer was acting unethically is commented on by a business ethicist, focusing on issues of moral and legal obligation, student confidentiality, and classroom trust faced by the faculty member. The teacher's multiple responsibilities are emphasized. (MSE)

Among 157 staff members surveyed in 15 residential summer camps in the fifth week of the program, males had significantly higher levels of role conflict than females, and staff in small camps had significantly higher levels of role ambiguity than those in large camps. Role conflict and role ambiguity were associated with job satisfaction and job…

Defines the use of the terms "grievance,""mediation," and "arbitration"; discusses a typical grievance procedure; and provides a management grievance checklist and an arbitration preparation checklist. (MLF)

A well-understood camp philosophy motivates the entire staff to work toward a common purpose, which is more meaningful than money. Camp administrators can ensure that staff members implement the camp philosophy by interviewing prospective staff members with the mission in mind, teaching staff the camp's vision, praising staff with specifics,…

Discusses a successful new employee orientation program: welcomes the newcomer, provides necessary tools, support and information, and familiarizes the individual with the institution. Shows how this initial investment of time and effort yields more productive, happier workers and reduces staff turnover and benefits the institution in the…

Examines the legal and ethical issues that can arise when school administrators give references to prospective employers. Reviews common law and statutory protections that shield administrators from lawsuits based on references they give, and provides specific suggestions to minimize legal complications related to references. (SLD)

Studies of the workplace of the future that used scenario-planning methodology and survey data suggest that nonmarket organizations will provide stability for temporary workers and result in the emergence of networks. Survey data suggest that future workplaces will foster intellectual capital through research and development. (JOW)

In an approach to balancing work and personal life that benefits organizations and individual employees, managers are guided by three principles: (1) clarify what is important; (2) support employees as whole people; and (3) experiment with how work is done to enhance the organization's performance while creating time and energy for employees'…

Reviews important changes in the world of work, including restructuring, displaced workers, survivors, continuous learning, and self-directed careers. Explores the new roles that both individuals and employers play in a career development culture. Addresses specific mainstream niches where career counselors can serve. (Author/MKA)

Examines the civil rights claims raised by a university coach claiming he was forced to resign because he refused to wear contracted Nike apparel. Explores the state of the law regarding restrictions on private employers' control of employees' political activities, and asserts that to make up for the lack of legal protection, employers should…

Suggests that training should be tied in to the strategic and operational goals and objectives of a company. Topics include the emergence of the knowledge society; changes in global economies; today's workforce training needs; how to link employees to business strategy; and why training doesn't always produce expected results. (LRW)

As conceived by the Council for Adult and Experiential Learning (CAEL), Lifelong Learning Accounts (LiLAs[SM]) are employer-matched, portable individual accounts used to finance employee education and training. They provide employees with an affordable means of upgrading their skills and knowledge, while helping to meet the needs of employers and…

In the current career climate characterized by change and turbulence, employees may demonstrate limited organizational commitment to their employers. Rousseau (1998) suggests that two key ways to elicit loyalty from employees today are to reinforce perceptions of organizational membership and demonstrate organizational care and support for…