Describes an effective literacy program in two hospitals, which benefited both the employer and employee by empowering participants to solve problems, think critically and creatively, and make decisions. Discusses criteria for effective workplace literacy programs, the program's framework, and program evaluation. (RS)

This paper notes developments in supported employment practices and the manner in which support organizations, employees with disabilities, and companies interact. The paper then reconceptualizes supported employment and the role of employers. The reconceptualized approach involves such techniques as extending support to employer personnel and…

When reducing staff, college administrators should (1) base decisions on the department's role in advancing the institutional mission; (2) provide practical, humane support to those whose posts are eliminated; (3) assure that all staff hear the news quickly and appropriately; and (4) maintain prompt, candid, two-way communication with all…

Discusses drug testing for park law enforcement officers, presenting drug screening guidelines for park managers. The article examines how to establish programs, whether to screen, legal aspects, and implications of the Handicap Act (which makes it difficult to dismiss employees claiming the handicap of substance abuse without providing…

This paper evaluates the Shannon versus Bepko case in which a university employee filed suit in federal court against four individuals in their official capacities as employees of Indiana University-Purdue. Defendants claimed the eleventh amendment barred actions against them in their official capacities. (DB)

Reviews the grievance-arbitration process and examines the judiciary's approach to handling appeals of arbitrators' awards. Analyzes 213 court decisions made during a 10-year period involving appeals of arbitrators' awards. Draws some conclusions and further examines the relationship of the grievance-arbitration appeals process to public education…

Demonstrates that perceptions of ethnic discrimination during layoffs are moderately correlated with perceptions of selection fairness and information access during the layoff process. Shows that, in the company studied, both minority and majority ethnic group members felt equally discriminated against. (SR)

Examines the range of knowledge about retirement-related issues that exists among various employee groups within a particular organization. Finds that education was a strong predictor in determining employees' knowledge. Discusses implications for future research regarding the development of materials designed to educate employees about…

A four-year study of a Scottish manufacturer's employee lifelong learning program discovered a positive relationship between the program and employee perceptions of careers, fairness, and the long-term "psychological contract." Due to reduction in the employer's commitment to job security, employees were beginning to view the program as…

Examines a series of managerial briefings of staff in nine stores of a major electronics retail chain. Shows that managers were neither trained nor appraised on their briefings skills, prepared themselves indifferently, and made little use of techniques known to affect attentiveness and recall. Finds that the daily communication session appeared…

A survey of 53 employers found they were quite capable of providing workplace accommodations for workers with significant disabilities, drawing on existing employer resources. Employers are going beyond compliance with federal law and responding to needs in areas such as career advancement, changing something about a job, and social integration.…

College seniors in hospitality internships (n=69) were highly satisfied with work and generally satisfied with supervision. They were concerned about lack of opportunities for growth; 49% did not receive incentives for exceptional work; one-third did not think their suggestions were implemented. Many could not identify how performance appraisals…

Previous findings on employer knowledge about learning disabilities were compared to 25 employers from Pennsylvania and Virginia. Findings indicate that employers are continuing to make efforts to comply with the Americans with Disabilities Act of 1990 regulations but have little knowledge or experience with it in terms of learning disabilities.…

Camp directors are role models for staff, and their behavior sets the tone for staff behavior. Treat staff like adults. Treat them with respect; be demanding and fair. Clearly tell them what is expected. Encourage initiative, and don't punish the mistakes that come with learning to make decisions. Anecdotes illustrate how inappropriate management…

Reports on a study that found that the perceived quality of coworker information and superior-subordinate communication concepts were directly related to voluntary turnover intentions, as were organizational commitment and perceived job alternatives. (TB)