The three sections of this paper, written by General Motors Corporation employees from three different countries, discuss different aspects of communication consulting and factors involved in becoming a successful international organizational consultant. The first section, written by an American, outlines the need for communication consulting,…

Organizational intersections are temporary systems formed when organizational members become interdependent with members in other organizations. The effectiveness of organizational intersections was an important issue for those participating in the Documentation and Technical Assistance in Urban Schools (DTA) Project. Consultants who participated…

Over 100 academic administrators, professionals in English, and writers responded to a request to annotate a sample paragraph written by a college student at a minimum skill level. Responses varied to extreme degrees in several areas, with letter grades ranging from B to F and annotations ranging from declaring the student's situation hopeless to…

Two communications skills courses were developed to improve the English fluency of Navajo students. Communications Workshop I (English 100) emphasizes basic skills review, by focusing on reading and writing short papers based on responses to readings and class discussions, and on personal experience. The course is intended to familiarize the…

This booklet explains the meaning and sources of stress, presents a model differentiating among several approaches to dealing with stress, and offers advice and self-help exercises to aid in alleviating the causes of stress. Each chapter topic is a component of the stress alleviation model: stress awareness, tolerance, stress reduction, and stress…

This paper reviews the research literature in the area of family communication and reports on what is known about communicaton in the homes of emotionally disturbed children. It then reviews and summarizes the patterns of communication cited in the literature that seem unique to such homes, including extreme emotional distance between parents, a…

THE BEGINNING WRITER NEEDS BOTH ENCOURAGEMENT AND DIRECTION. ONCE A STUDENT, NONVERBAL OR FLUENT, HAS EXPRESSED AN OPINION, SIGNIFICANT OR TRIVIAL, THE PUMP CAN BE PRIMED BY ASKING HIM "WHY," AND HIS FLOW OF "BECAUSES" CAN BE CONTROLLED BY CHANNELING THEM INTO A SIMPLE PATTERN. THE NONVERBAL STUDENT IS ENCOURAGED TO WRITE WHEN HE LEARNS THAT A…

This book attempts to provide cultural information which will enable an American to communicate effectively with German-speaking people of Europe. The book discusses differences between American and Germanic culture in such areas as food, laws, customs, religion, language, dress, and basic attitudes. Background information is given on Austria,…

The primary purpose of this book is to help the public become more aware and critical in their selection and appraisal of the media. Part 1 consists of a single essay by Theodore Peterson that gives a historical perspective on the development of the mass media in the United States. Part 2 deals with the print and electronic media: magazines, photo…

The administrative information and communication system for public education in Bolivia has been a matter of concern to the authors for several years. This report is the outgrowth of that concern. Part 1 describes the present communications/information system and concludes that there is a weak infrastructure together with a total lack of…

Identified are several sources of conflict between institutional researchers and decisionmakers and suggested are several means for reducing these sources of tension. Conditions that can lead to conflict include: differing organizational roles, value conflicts, status discrepancy and ambiguity, and communications breakdowns. Factors identified for…

Message biasing of upward communication in organizational hierarchies has been an ongoing concern of communication researchers. The purpose of this study was to analyze this distortion in actual message from subordinates to superiors in simulated situations and to determine the effects of favorable and unfavorable situations on message content.…

This study was conducted at Flagstaff Arizona High School from November to December 1969. School communications as determined by the teachers, administrators, and staff of the school were surveyed. The student perspective of interpersonal communications in the school is also presented. The students see their communications with various members of…

The complexity of the problems concerning the teaching of English to Puerto Ricans in the United States has rarely been fully appreciated. The author discusses some factors involved: (1) Learners may be admitted to school at any age and placed in advanced grades with their age peers; (2) Some older learners may be functionally illiterate in their…

Drawing upon his experience as a white man who "changed his pigmentation" and lived the life of a black man, the author attempts "to put you in another man's mind" and apply his experience to today's events. In addition, he seeks to show that there is a wide gap between intellectual acceptance of equality and real emotional…