This document offers brief lesson plans for four courses: (1) an 8-hour refresher course for employees who write memos, short reports, and letters; (2) an 8-hour refresher course on creating a short document; (3) a 16-hour course on technical manual writing; and (4) an 8-hour course on technical manual writing. The courses were part of a workplace…

This document, developed by Mercer County Community College (New Jersey) and its partners, offers lists of topics covered in each day of a 24-day course designed to teach General Motors employees the following skills: document information; write clear directions and instructions; outline and organize thoughts and ideas; write memos and business…

A study was conducted in spring 1991, spring 1993, and summer 1993 to determine the effect on the writing process of various types of word processing software used by developmental and second-level composition students. Analyses were conducted of developmental students (novice writers) and of composition students (above novice writers) at a Texas…