This study investigated the impact of conversational agent formality on the quality of summaries and formality of written summaries during the training session and on posttest in a trialog-based intelligent tutoring system (ITS). During training, participants learned summarization strategies with the guidance of conversational agents who spoke one…

Identifies and describes the genres that a group of tertiary level English-as-a-Second-Language students produced during a process writing class in which they were free to decide their own topics, purposes, and audiences. Characteristics of these genres, the relationships among them, and their schematic structures are described. (Author/VWL)