With the advent of computer technology, researchers and instructors are attempting to devise computer support for effective collaborative technical writing. In this study, a computer-supported environment for collaborative technical writing was developed. This system (Process-Writing Wizard) provides process-oriented scaffolds and a synchronous…

This guide to the development of effective documentation for users of computer software begins by identifying five types of documentation, i.e., training manuals, user guides, tutorials, on-screen help comments, and troubleshooting manuals. Six steps in the development process are then outlined and briefly described: (1) planning and preparation;…

Examines in-house documentation situations in which software manual writers and project managers intersect the manual writing project with ongoing organizational dynamics. Analyses two strategies that in-house writers need for project management: conducting contextual audience analyses and acting as liaisons in their workplaces. (KEH)

Addressing the difficulty encountered by many vocational students in narrowing, focusing, developing, and structuring their ideas for technical writing projects, a computer program was designed to provide these students with a simple, time-saving method of brainstorming and organizing their thoughts. By asking thought-generating questions…

Focusing on process description, provides a step-by-step class presentation of an assignment given to a technical writing class that uses a computer program to teach instructions. Discusses the assignment's benefits to class discussion, the editing session, and the writing produced. (JD)

Discusses writing instruction with the use of ACCESS (A Computer Composing Educational Software System), a program that allows the design of virtually any lesson or exercise a teacher envisions. Describes how ACCESS does the actual programming while the instructor provides the menus and overall program design. Appends 22 practical exercises. (NKA)

This paper describes a graduate-level scientific/academic writing course for non-native speakers (NNS) of English at Ben-Gurion University of the Negev (BGU), Israel, which is taught in a technology-enhanced or blended learning environment. The use and integration of electronic discourses, such as email and Powerpoint, on-screen marking…