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Manning, Jamie – EContent, 2002
Managing a company's knowledge requires a different set of skills than are typically found in a corporate Web team. Chief among these is a "customer-obsessed" philosophy. The job of taking content, tools, and data and providing a platform that makes it meaningful is an inevitable next step for Web teams in the age of the new intranet.…
Descriptors: Computer System Design, Corporations, Design Preferences, Design Requirements
Wyman, Steven K.; And Others – 1997
This exploratory study establishes analytical tools (based on both technical criteria and user feedback) by which federal Web site administrators may assess the quality of their websites. The study combined qualitative and quantitative data collection techniques to achieve the following objectives: (1) identify and define key issues regarding…
Descriptors: Access to Information, Computer Mediated Communication, Design Preferences, Evaluation Criteria