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Blackmore, Paul – Information Services & Use, 1997
This article identifies benefits of using Internet technologies in an organization's intranet or internal information system: ease-of-use, one interface, implementation cost, access, information services (flat content and interactive intranets), support desks (via Web services and e-mail), document management. Discusses the impact of intranets on…
Descriptors: Access to Information, Computer Interfaces, Costs, Electronic Mail
Casado, Margaret – Computers in Libraries, 2001
Discusses library services at the University of Tennessee to reach off-campus and distance education students. Topics include online research; email; library instruction for faculty and students; Web interfaces; fax; telephone service; chat technology; the library's Web page; virtual classrooms; library links from a course management system; and…
Descriptors: Academic Libraries, Computer Interfaces, Distance Education, Electronic Mail