There are plenty of products out there for making information accessible to all users, but how can administrators and managers determine which are the most practical and economical for their particular library? Mates, former director of the Ohio Library for the Blind and Physically Disabled, strips away the technical jargon and introduces dozens…

The author's focus for this column within the large universe of the public services literature is on articles which stress what is best for the user. That may mean finding out why faculty use or do not use the physical library, considering the elimination of the reference desk, beginning or enhancing a library's virtual reference services, or…

A library building consultant discusses ways in which public libraries can plan for the participation of their libraries in the National Information Infrastructure (NII). With participants ranging from schools to agencies of local government, large volumes of information will be passing through the NII network. Public libraries will be engaged in…

Reviews the use of CD-ROM technology in libraries. Topics addressed include personal computers and CD-ROM; possible futures of CD-ROM technology; the organization of CD-ROMs; workstations; help for users; remote access; delivery systems; and providing reference services to CD-ROM users. (Contains nine references.) (LRW)

In fall 2003, Mt. Holyoke, an elite, largely undergraduate liberal arts college with a student population of roughly 2000, unveiled its take on the information commons. Located in an area known as Miles-Smith 4, the commons functions as a conduit between the main library and Dwight Hall, which houses the library offices, state-of-the-art media…

Addresses the hypothesis that a shift toward more widely-available, less comprehensive workstation indexes is changing the nature of academic library research (based on statistical data from the chemistry library at the University of Illinois at Urbana-Champaign). Topics include an explanation of Zipf's "Principle of Least Effort" and…

Securing public access workstations should be a significant part of any library's network and information-security strategy because of the sensitive information patrons enter on these workstations. As the IT manager for the Johnson County Library in Kansas City, Kan., this author is challenged to make sure that thousands of patrons get the access…

Discusses how collection-development librarians can customize their workstations by building a Web page to cover public service and outreach efforts to constituencies, links to tools to enable selectors to use the Web and work more efficiently, and selection of Web resources. Describes Web sites in the three categories of communication with…

Discusses database usage data from a sample of 98 public libraries and library systems in the United States and Canada that revealed patterns of use. Results of the questionnaire used, which is appended, showed the number of workstations was statistically correlated with amount of use. (Author/LRW)

Purpose: This study examined the utilisation of the Essential Electronic Agricultural Library database (TEEAL) at the University of Agriculture Library, Abeokuta, Nigeria. Design/methodology/approach: Data collection was by questionnaire following a purposive sampling technique. A total of 104 out 150 (69.3 per cent) responses were received and…

Describes "Self-Serve Reserve", an electronic application developed at the library of Norwich University (Vermont) to handle reserve reading and be easy to use, reduce or eliminate the need for paper copies, deliver imaged documents, require modest start-up costs, and be scalable from a stand-alone workstation to network access.…

This paper focuses on how an academic library managed changes in services and space to meet customer needs for streamlined services, increasing efficiency for students, faculty and staff in finding, analyzing, sharing, and producing knowledge. The Ohio State University's John A. Prior Health Sciences Library (PHSL) has merged its circulation and…

Explains the public printing services available at computer terminals for patrons at the University of Guelph (Ontario) libraries. Highlights include configurations of the public workstations; client and server hardware and software; security features; cost projections; and printing charges. (LRW)

Discusses the impact of Internet access on library reference services based on 1994 interviews with almost two dozen university librarians. Highlights include library policy, overcrowded workstations and methods of controlling use, recreational use of terminals that interferes with more formal library use, restriction as a form of censorship, and…

Dalhousie is a medium-sized university, with about 15,000 FTE students, located in Halifax, Nova Scotia. It is one of Canada's oldest and most prestigious universities, yet, like many other public institutions, it frequently suffers from a lack of adequate funding to fulfill all the conflicting needs of the various faculties and departments. This…