In fall 2003, Mt. Holyoke, an elite, largely undergraduate liberal arts college with a student population of roughly 2000, unveiled its take on the information commons. Located in an area known as Miles-Smith 4, the commons functions as a conduit between the main library and Dwight Hall, which houses the library offices, state-of-the-art media…

Discusses the impact of Internet access on library reference services based on 1994 interviews with almost two dozen university librarians. Highlights include library policy, overcrowded workstations and methods of controlling use, recreational use of terminals that interferes with more formal library use, restriction as a form of censorship, and…

Compares current and past results from two surveys done of Association of Research Libraries' members to determine how electronic reference services affect staff, patron expectations, and user instruction. Increases were found in: patron Internet access; end user online searching; local area networks; and tape-loading databases. Decreases were…