The manual is intended to provide employment supervisors with skills to enable them to motivate and provide any needed support to workers with disabilities. The material is organized into seven short sessions with most of the material consisting of basic principles for communicating and instructing persons with disabilities and case study problems…

Describes a humanistic approach to in-service education called colearning, where participants are actively involved in the learning process. Colearning suggests that designers of adult learning experiences consider the relationship between adult development, life events, and resulting changes in learning patterns. Describes use of the concept in…

Presents case study of an inservice training package designed to prepare teachers to implement proposed changes. Developed for an English as a second language (ELS) program for adult francophones, this package consists of workshops and materials which view implementing change as a learning process for teachers as well as students. (Author/LRW)

A workshop was conducted to give participants an opportunity to explore how to apply a different paradigm for learning in organizations. The workshop agenda was as follows: presentation of the theory and supporting research; experiential activities to apply the paradigm in academic and organizational settings; small group discussion aimed at…

This book contains eight papers examining vocational expertise and how best to develop it. The first paper, "Vocational Expertise" (John Stevenson), presents five approaches to developing it. The role of context in patterning cognition is considered in "Authenticity in Workplace Learning Settings" (Stephen Billett). In…

Purpose: While the importance of measuring customer satisfaction levels is well established, less research exists on how organizations operationalize such knowledge. The purpose of this paper is to describe an action research (AR) case study resulting in a workshop model to operationalize the concept of value. The model facilitates organizational…