The purpose of this qualitative study was to explore how employees at a midsized public university in the U.S. South experienced working from home during the coronavirus pandemic of 2020-2021. Most employees in higher education settings were affected by the pandemic. Administrative and clerical and support staff had to determine how to provide the…

E-leadership, a form of leadership facilitated by advanced information technology, has gained prominence over the past decade, particularly during the COVID-19 pandemic, as it extends traditional leadership to support remote work environments. This study investigated the impact of e-leadership on employees in the higher education sector,…

Higher education institutions have evolved into a more stressful environment. Women have been experiencing higher levels of stress than their male counterparts. With higher education adopting to the onset of the pandemic, this brief report studied women's perceived stress in relation to perceived organizational and supervisory support, and age…

During the COVID-19 pandemic, student services leaders needed to adapt to working entirely virtually, find creative solutions to adjust their service delivery, and change how they engaged with their teams. Before COVID-19, studies of virtual leadership focused on virtual teams developed because of the geographical distance between team members.…

The purpose of this qualitative study was to explore how employees at a mid-sized public university in the South experienced working from home during the coronavirus pandemic of 2020-2021. Most employees in higher education settings were affected in some way by the coronavirus pandemic that hit the United States in the spring of 2020.…

When March 2020 brought with it not only the initial signs of spring, it also brought the reality of the global pandemic to be known as COVID-19. This global pandemic impacted society in many facets. People lost loved ones to the illness, others are still dealing with "long-COVID" affects, and many people lost their jobs due to the…

This study describes what higher education professionals perceived as positive workplace adaptations in response to the COVID-19 pandemic. Two surveys were administered to groups of professionals in the field of higher education to obtain information about their perception of positive changes experienced in their work during COVID-19 pandemic. The…

The current global pandemic has both highlighted women's leadership effectiveness in times of crisis while also shining a light on the challenges women professionals, particularly working mothers, face. Informed by research and practice, the aim of this manuscript is to offer a call to action--one that offers a more productive approach to…

This qualitative case study was designed to explore how student services leaders adapted their leadership behaviors and practices in response to moving to the virtual working environment during the COVID-19 pandemic. The case study site was a midsized university in southwestern Ontario. The data collected for the study came from three sources:…

The CUPA-HR Higher Education Employee Retention Survey was piloted in May 2022. The survey was created to better understand the segment of the higher ed workforce that is at risk for leaving their current jobs, why these employees are considering leaving, and what higher ed institutions can implement to increase retention and improve the higher ed…

Over the last several decades, changes in the workplace within higher education has led to the notion of teleworking: the opportunity for employees to complete work in a remote location. This article will review the various concepts of teleworking, as well as the pros, cons, and implications for the work environment within higher education.

Working at a distance brings several benefits, often offset by several detriments. One aspect of working at a distance is the difficulty in sharing successes and promoting accolades. These successes may be personal, team, program, or institutional. But, as a distance worker it can seem daunting or even futile when attempting to "toot your own…

The potential of advancing information and telecommunications technology to transform the workplace in higher education is examined. Demographic, social, and economic trends contributing to this trend and its advantages and disadvantages are also discussed. Suggestions are made for managing the transition to telework, including selection of…

Research in distance and online education has focused on how to improve students' learning and support services. Faculty satisfaction, as one of the five pillars in Sloan-Consortium's quality framework for online education, has received less attention in research. Besides online teaching, little research has examined the experiences of academics…