This article is an analysis of "Performance Improvement Quarterly" (PIQ) for the years 2001-2010. The intent was to examine the article types used, the authors who contributed the most to the journal, the topics the journal most commonly focused on, and the citation frequency of the journal's articles. The analysis revealed that…

Most instructional designers work in busy offices in which they are required to complete their work as quickly and efficiently as possible amidst a multitude of distractions. This work environment precludes opportunities for reflection, a term which traditionally denotes and connotes a contemplative mode of thought that thrives in conditions of…

Describes a project developed by AT&T (American Telephone and Telegraph) and Indiana University that focused on the needs and tasks of sales personnel by building prototypes of components of a performance support system. Combining innovative technology to support a changing work environment is discussed, and the evaluation process is reported.…

Describes the differences between traditional computer-based training (CBT) and electronic learning environments using the principles of activity theory. Concludes that an e-learning environment developed on the principles of activity theory characterizes the workplace because it provides a contextual-community perspective that is lacking in…

Considers ways to enhance individual creativity and how an individual can help develop a workplace that utilizes creative approaches to instruction and instructional products. Highlights include individual traits and characteristics; abilities and skills; evaluation and reward; competition; and developing individual creativity as an instructional…

Discusses diversity in the workplace and offers guidelines for practitioners in designing, developing, and implementing diversity training. Highlights include linking the diversity initiative to the organization's mission, cultural climate assessments, reviewing policies and procedures, needs assessment, learner analysis, establishing objectives,…

Explains human interactive analysis as an architecture for using computer interactive technologies in the analysis of complex work environments. A project at the Naval Training Systems Center that used video-audio data to develop a multimedia database is described; the analysis and management of data are discussed; and decision processes are…