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Hollywood, Amelia; McCarthy, Daniel; Spencely, Carol; Winstone, Naomi – Journal of Further and Higher Education, 2020
The higher education sector is undergoing considerable changes to its working conditions. From regular scrutiny of individual research and teaching quality, audits of individual academic performance, to growing expectations arising from the culture of 'student experience', it is widely recognised that higher education is a turbulent sector.…
Descriptors: Career Development, College Faculty, Foreign Countries, Job Satisfaction
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Noronha, Ernesto; D'Cruz, Premilla – Qualitative Report, 2007
Though outsourcing has created enormous employment potential in India's information technology enabled services/business process outsourcing (ITES/BPO) sector, the implications for employees remain to be understood. The present paper describes employee experiences in telemarketing outbound call centers in Bangalore and Mumbai, India. Following van…
Descriptors: Foreign Countries, Phenomenology, Information Technology, Interviews