For the past several years, many have viewed wikis as useful tools for community building and collaboration. A number of free Web services such as PBwiki have claimed convenience and ease of use as part of their overall packages. A review of the literature reveals a great deal of anecdotal support for wiki use in the workplace. However, few…

MySpace and Facebook may have been pioneers in the world of social software, but nowadays, colleges and universities across the country are embracing better and more targeted forms of technology, to enable their campus users to interact. Today, the world of social software includes traditional venues and formats: (1) blogs; (2) wikis; and (3)…