For electronic resources and reference librarians, fielding eresource access problems is often a daily task. A library user clicks on a link to an electronic journal article, book, or primary source and is unable to access the full text. Sometimes this problem occurs due to a lapsed subscription, a broken link, or a proxy configuration error. The…

If one buys a new PC, laptop, or netbook computer today, it probably comes preloaded with Microsoft Office 2010 Starter Edition. This is a significantly limited, advertising-laden version of Microsoft's suite of productivity programs, Microsoft Office. This continues the trend of PC makers providing ever more crippled versions of Microsoft's…

It's a perfect storm out there, with powerful forces remaking the IT landscape in higher education. On one side, devastating budget cuts are pushing IT departments to identify ever-greater cost savings. On the other, the explosion in mobile devices is pressuring IT to provide anytime, anywhere computing with no downtime. And finally there's…

Changes presented by cloud computing--shared computing services, applications, and storage available to end users via the Internet--have the potential to seriously alter how libraries provide services, not only remotely, but also within the physical library, specifically concerning challenges facing the typical desktop computing experience.…

It's been well documented in a number of articles regarding the contemporary library patron that with the rise in mobile computing and smart phone technology, patrons are looking for fast and easy service from whichever technological avenue they are using to access library services. Libraries are responding with increasing numbers of online…

Since Java applets seem to be on the retreat in web application, other approaches for displaying interactive mathematics in the web browser are needed. One such alternative could be our open-source project JSXGraph. It is a cross-browser library for displaying interactive geometry, function plotting, graphs, and data visualization in a web…

For many IT shops, the cloud offers an opportunity not only to improve operations but also to align themselves more closely with their schools' strategic goals. The cloud is not a plug-and-play proposition, however--it is a complex, evolving landscape that demands one's full attention. Security, privacy, contracts, and contingency planning are all…