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Direct linkPerrin, Daniel – AILA Review, 2018
This article explains how research "on" practitioners can be turned into research "for and with" practitioners (Cameron, Frazer, Rampton, & Richardson, 1992, p. 22) by including these practitioners in the research teams. Methodologically, it draws on two decades of multimethod research and knowledge transformation at the…
Descriptors: Second Language Learning, Interdisciplinary Approach, Journalism, Finance Occupations
Peer reviewedWeaver, Richard L., II; Cotrell, Howard W. – Bulletin of the Association for Business Communication, 1991
Examines specific intervention strategies designed to deal directly with complaints, conflict, and criticism. Defines intervention strategies and their importance. Discusses techniques for intervention strategies, and dynamation strategy skills such as observation and listening. (PRA)
Descriptors: Business Communication, Conflict Resolution, Higher Education, Interpersonal Communication
