This study examined the impact of university services on customers' (students') Emotional Brand Attachment (EBA) and Customer Citizenship Behaviors (CCB). The main reason for examining this association was to explore the role customer service generated EBA played in motivating students to exhibit voluntary and extra-role behaviors. Using 568…

Students must develop higher order cognitive skills (HOCS) that allow them to think critically and use their learning in novel situations. However, little is known about how including HOCS in teaching and assessment affects students' perception of learning. We combine quantitative and qualitative data to determine whether the inclusion of HOCS and…

Design and Technology Education is an excellent vehicle for the development of the so-called 21st-Century skills, such as creativity, critical thinking and cooperation. However, the development of these skills through design projects does not yet reach its full potential. Formative assessment is able to support the learning of 21st-Century skills.…

Fostering metacognition can be challenging within large enrollment settings, particularly within STEM fields concentrating on problem-solving skills and their underlying theories. Herein, the research problem of realizing more frequent, insightful, and explicitly-rewarded metacognition activities at significant scale is investigated via a strategy…

The Traveling Salesman and Vehicle Routing Problems are integral parts of bachelor and master programs related to Operations Research/Management Science. This is due to their relevance in both practical applications and research. For students, it is essential to gain a deep understanding of the problems' inherent complexity. For this, several…

The applications of learning outcomes and competency frameworks have brought better clarity to engineering programs in many universities. Several frameworks have been proposed to integrate outcomes and competencies into course design, delivery and assessment. However, in many cases, competencies are course-specific and their overall impact on the…

Infographics are a visualisation tool that can be used to improve retention, comprehension and appeal of complex concepts. The rise of infographic use in education has facilitated new forms of application and design of these tools. Instructor-provided summary infographics are a new form of infographic, whereby key learning objectives and content…

Courses: Visual Rhetoric, Political Communication, Media and Society, Argumentation. Objective: Students trace a social hierarchy created through the visual reason of memes.

The aim of this study is (a) to investigate the usefulness of Bloom's revised taxonomy (RBT) for classification of standards, (b) to examine the differences and similarities between pre-service teachers' and in-service teachers' classification of the same standards and (c) to determine which standards are vague and broad. The 45 standards, in the…

In this paper, we study the relationship between the use of "crib sheets" or "cheat sheets" and performance on in-class exams. Our extensive survey of the existing literature shows that it is not decisive on the questions of when or whether crib sheets actually help students to either perform better on an exam or better learn…

Followership is valuable for personal and organizational success, whether success is measured by satisfaction with work, improved team relationships, obtaining promotions, or quality and quantity of work output. Furthermore, senior executives and coaches recognize it as a critical skill. Despite this, creating effective followership training in…

Intersectionality is a complex concept to deal with when doing research but also when teaching the interrelationships between space and social relations. Here we present "Relief Maps" as a visual tool for teaching intersectionality and its spatial dimension in higher education courses. "Relief Maps" are a model developed for…

This study was conducted to compare two grade-ten mathematics textbooks according to Bloom's Taxonomies. In the Arabic version, 37 out of 70 periods (55.29%) were given to plane geometry and trigonometry, whereas 29 out of 70 periods (41.41%) were allocated for geometry and trigonometry. Also, 12 periods (17.14%) were allocated for algebra in the…

Several contributions in "Biochemistry and Molecular Biology Education" have highlighted the role of visualization tools and the importance of developing students' visual literacy in biochemistry education. In this forum, the authors suggest that more focus is needed on the assessment of student learning, and they advance…

This paper demonstrates the use of programing software that provides the student programmer visual cues to construct the code to a student programming assignment. This method does not disregard or minimize the syntax or required logical constructs. The student can concentrate more on the logic and less on the language itself.