This case study describes the use of an information technology vendor conference to assure the smooth opening of a public library in Portland, Oregon. Vendors for hardware, telecommunications, integrated library systems, and networks met with library administration and staff to troubleshoot problems and share information and to ensure a timely…

Describes how a public library consortium jettisoned the Request for Proposal (RFP) process and used library staff, with some assistance from consultants, to evaluate new automation systems based on software demonstrations and Requests for Quotations (RFQ). The RFQ and RFP processes are compared. A sidebar article describes the financing plan.…