Examines the role of professional standards in fostering good practice in librarianship. Discusses librarian liability theories and malpractice risk; professional conduct, including standards and an enforcement mechanism; professional knowledge; skills or competencies, including the role of library associations; and shared values. (Author/LRW)

Provides a history of the establishment of the AFL-CIO/ALA (American Federation of Labor (AFL)-Congress of Industrial Organizations (CIO)/American Library Association (ALA)) Joint Committee on Library Service to Labor Groups. Topics include public learning, labor, and libraries; services to labor; problems and issues, including conflicts between…

Discusses professional associations and unions in terms of their culture, motives for collective action, and the value they ultimately promote. Concludes that it is up to a professional occupation to define the degree of difference between these two types of organizations. (Author)

Defines "values" and lists the eight values (stewardship, service, intellectual freedom, rationalism, literacy and learning, equity of access, privacy, democracy) derived by the author in an earlier work. Gives a brief history of the evolution of human-to-human reference service and discusses its future. Relates each of the author's eight values…

Examines how to determine the best model of reference service. Highlights include: libraries and community; components of reference service; inherent values of reference service; conflicting values and models of service; technology and change; new models and old values; and the "right" model of reference service. (AEF)

Discusses personnel cost projections as a component of overall academic library planning. Topics addressed include strategic planning; the impact of the external environment; accountability; visions and values; technology and personnel costs; new program initiatives; client-centered philosophies; cost studies; and the personnel program cost…

Based on interview and survey data from 220 upper- and middle-level managers within a Fortune 500 manufacturing firm, this case study describes how differences in organizational values influence the frequency with which decision makers use oral, written, and electronic sources of information for environmental scanning. (91 references) (LRW)

Divides librarianship into three categories with respect to change--library values, library technology, and library science--and discusses each in the context of changes in the last century to provide a basis for forecasting future changes. The broadening scope of librarianship and the library school curriculum of the future are also considered.…

Discusses progress made in meeting the information needs of health care administrators and the role of the library in providing information for administrative decision making. Highlights include health care economics; a shifting power structure; quality improvement initiatives; standards; communicating the role and value of library services; and…

Discusses issues of quality in public libraries in light of changes in services resulting from social and economic changes. Highlights include quality strategies, the customer service revolution, anticipating new markets, defining library values and missions, information technology, training staff for the future, funding, partnerships, and…

Outlines issues of concern in the management of nonlibrarian professionals in research libraries, argued to be significantly different from the management of professional librarians. Differing professional value systems, conflicts and tension that can arise, and organizational teamwork are discussed with a focus on effective reward structures. (15…