Describes a study where 66 subjects were asked to perform some predefined book purchasing task in a series of Web sites with varying interface quality. A strong relationship between interface quality and trust was found and some components of user interface quality were more important than others. Discusses implications for Web site design.…

Findings from a study of users' multitasking searches on Web search engines include: multitasking searches are a noticeable user behavior; multitasking search sessions are longer than regular search sessions in terms of queries per session and duration; both Excite and AlltheWeb.com users search for about three topics per multitasking session and…

As the Web becomes more popular, the interest in effective navigation is increasing. Menu design is becoming a critical issue of human computer interface design as the focus of computer applications moves from the computer as a machine to the human as a user. The purpose of this study was to investigate the effect of three different Web menu…

End users think of file names as a way to identify file contents, whereas computer programs often assign special meaning to file extensions. This article discusses different kinds of files on the World Wide Web: text, document, sound, video, and multimedia; file compression; and encoding formats. Includes a chart of file formats and lists Web…

With the advent of CD-ROMs, libraries began to limit online searching via DIALOG. To increase DIALOG's market share, Colorado Alliance of Research Libraries (CARL) Corporation is developing graphical user interfaces using World Wide Web and Windows technology and has reached agreements with Knight Ridder Information and with most of their database…

Describes how user interfaces for the Bureau of Labor Statistics (BLS) web site evolved over a 5-year period along with the larger organizational interface and how this co-evolution has influenced the institution. Interviews with BLS staff and transaction log analysis are the foci of this study, as well as user information-seeking studies and user…

Provides an overview of the development of electronic resources over the past three decades, discussing key features, disadvantages, and benefits of traditional online databases and CD-ROM and Web-based resources. Considers the decision to shift collections and resources toward purely digital formats, ownership of content, licensing, and user…

Describes the Alexandria Digital Library, a geolibrary that focuses on geographical locations. Topics include the evolution of the system and interface design; design goals; user communities, including earth scientists, information specialists, and educators; user evaluation methodologies and findings; and future possibilities. (LRW)

Describes the development of Web portals, or interfaces, to allow users at the University of Virginia Health Sciences Library to tailor library resources and services more closely to their needs. Topics include defining the users; user group needs assessment; identifying and evaluating resources; access issues; and future enhancements. (LRW)

Digital library systems focus principally on the reader: the consumer of the material that constitutes the library. In contrast, this paper describes an interface that makes it easy for people to build their own library collections. Collections may be built and served locally from the user's own Web server, or (given appropriate permissions)…

This experimental study investigated internal (psychological characteristics) and external (World Wide Web site features) factors influencing learning and disorientation in Web navigation. The research design was a two-factors ANOVA (ANalysis Of VAriance) with mode of navigation (linear, nonlinear) and distracters (i.e., the presence of…

Describes a study that investigated the effects of cognitive style (field dependent and field independent) and online database search experience (novice and experienced) on undergraduate World Wide Web search performance. Considers user factors to predict search efficiency and discusses implications for Web interface design and user training…

The QuiltSpace Builder enables Microsoft's multimedia encyclopedia "Encarta" to "fit" into an established home or institutional learning environment so that "Encarta" can be used for productive research. Early observations of the difficulties encountered by Encarta users, coupled with a survey of presently available…