This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University…

Library patrons familiar with Web searching conventions often find library searching to be less familiar and even intimidating. This article describes and evaluates a series of usability research studies employing two different and popular methodologies: user-centered redesign and usability testing. Card sorting and affinity mapping were used to…

User-centered design (UCD) is an approach to design that grounds the process in information about the people who will use the product. UCD processes focus on users through the planning, design and development of a product. Establishing a User Profile is certainly a key element in user-centered design. For many products, such as an automobile, a…

Describes Aran, a knowledge-based system designed to help users deal with problems related to Unix operation. Highlights include adaptation to the individual user; user modeling knowledge; stereotypes; content of the individual user model; instantiation, acquisition, and maintenance of the individual model; dynamic acquisition of objective and…

Reports on the methodology used in an experiment whose objective was to discover whether information seekers display experimentally demonstrable preferences for index terms with particular properties, and if so, to analyze those preferences. Results provide strong evidence that it is possible to measure human preference for index terms.…

Digital library systems focus principally on the reader: the consumer of the material that constitutes the library. In contrast, this paper describes an interface that makes it easy for people to build their own library collections. Collections may be built and served locally from the user's own Web server, or (given appropriate permissions)…

Relates the results of pilot studies of Internet use in academic libraries to the education of users in a digital library environment. Interviews users and information professionals and reveals a need to develop user education programs that emphasize types of digital collections, interfaces, hardware and software requirements, and…

Three user interfaces to LIBIS, a library catalog accessible through the Internet, were evaluated for use by people who are motor impaired to identify how interface design influences the motor actions necessary to operate the system. Problems and recommendations related to simplicity, consistency, instinctiveness, interaction/feedback, and…